Eva Gherghetta

• Managing the office tasks by monitoring emails, delegating tasks, maintaining communication between stakeholders, and utilising a record management system.
• Drafting correspondence including minute taking, memorandums, ministerial briefing notes and other relevant documentation to support team activities.
• Participating in research and analysis on a variety of legal issues and projects.
• Record and process summonses and subpoenas for the Department including extracting reports and liaising with the relevant stakeholders to ensure proper compliance.
• Providing high-level administrative support to the Manager and other officers within the Branch.
• Providing high quality customer service to internal and external stakeholders.

The role of the BTS Operations Manager involves the project management of the back-to-school period for WA. This included:

• Labour management, recruitment, training, inventory and replenishment planning as well as coordinating the start and end of the operation.
• Developing plans and liaising with stakeholders to meet project goals and objectives.
• Utilising SAP ERP to manage the replenishment and receiving of stock, induct orders, and conduct investigations.
• I co-facilitated a leadership training module for upcoming 2ICs in 2023.
• Supervised a team of 70 and trained employees to comply with company policies and procedures.
• Analysed and reported on key performance indicators to senior management.
• Directed initiatives to improve the work environment and team culture.
• Developed abilities to learn quickly, adapt to new situations and work under pressure.

Completed a project to provide clarity over the intersecting legislation that applies to the State's emergency responders.

This required:

• Reviewing, analysing and interpreting legislation and policies that apply to the Department to identify statutory obligations of responding services during an emergency.
• Conducting research including data collection and analysis to outline statutory obligations.
• Establishing relationships with internal and external stakeholders.
• Consulted with the relevant stakeholders in managing the final report and fact sheets.