Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
4
4
years of professional experience
Work History
Customer Sales Assistant
David Jones
Gold Coast, Queensland
10.2023 - Current
Greeted customers upon entering the store.
Answered customer inquiries in a timely and friendly manner.
Provided detailed product information to customers.
Processed customer payments through cash, credit cards, or checks.
Assisted with restocking shelves and straightening displays.
Maintained cleanliness of sales floor and stockroom areas.
Resolved customer complaints in a professional manner while adhering to company policies.
Handled returns and exchanges according to established procedures.
Performed data entry tasks into various databases to track sales activity.
Attended industry conferences and trade shows for networking purposes.
Restaurant Waitress
Highland Court Chinese Nerang
Nerang, Qld
12.2021 - 06.2022
Provided exceptional service to high volume of daily customers.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Operated POS terminals to input orders, split bills and calculate totals.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Prepared salads, appetizers and garnishes to assist kitchen staff.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Took reservations and to-go orders to streamline process for both customer and restaurant.
Responded to ad hoc cleaning duties at end of shift.
Sandwich Artist
Subway
Robina, Qld
12.2020 - 11.2021
Kept customer and food preparation areas clean and well-organized.
Used POS system and cash register to receive payments by cash, check, credit card and voucher.
Prepared sandwiches using assortment of meats, veggies and other ingredients to meet customer specifications.
Sanitized food storage and preparation areas to comply with food health and safety requirements.
Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
Discussed menu options with customers and offered suggestions to meet individual needs and drive sales.
Education
High School Diploma -
Varsity College
Varsity Lakes, QLD
11-2023
Skills
Price Memorization
Sales Techniques
Organizational Skills
Inventory Management
Customer Service
Upselling and Cross-Selling
Timeline
Customer Sales Assistant
David Jones
10.2023 - Current
Restaurant Waitress
Highland Court Chinese Nerang
12.2021 - 06.2022
Sandwich Artist
Subway
12.2020 - 11.2021
High School Diploma -
Varsity College
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