Eva Nilsson
Cowaramup,WA
Summary
Reliable and energetic while being focused on delivering great customer service. A friendly and approachable team member who welcomes and assists customers, with 5 years of experience in customer service, and front-of-house operations with a strong background in food and beverage preparation. As well as being a hardworking commercial cleaner with over 1.5 years of experience maintaining sanitary organised environments in commercial workplaces, schools, resorts and residential homes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cleaner
Dunsborough Primary School
Dunsborough, Australia
03.2023 - Current
- Cleaning and disinfecting bathrooms and classrooms, knowledge of handling chemicals safely.
Cleaner
Southend Cleaning Service
09.2023 - 04.2024
- Maintained cleanliness of homes, changed linen, deep cleaned bathrooms and kitchens, restocked supplies, assisted in laundry duties.
Front of House Employee
Grace Town General Store
06.2023 - 09.2023
- Barista training.
- Greeted customers and provided friendly customer service.
- Processed payments using cash registers or POS systems accurately and efficiently.
- Communicated orders to kitchen staff in an accurate and timely fashion.
Room Attendant
Petra Olive Oil Estate
02.2023 - 05.2023
- Chalet cleaning and assisting laundry service.
Front of House Employee
Yallingup General Store
Yallingup, Australia
09.2020 - 02.2022
- Checked for outdated grocery items, cleaned store, operated cash register, greeted customers, created drinks, organized and stocked clothing.
Chalet Cleaner
Island Brooke Estate
11.2021 - 01.2022
- Deep cleaned bathrooms, kitchens, bedrooms, and living rooms in chalets.
Food Production and Customer Service
Margaret River Chocolate Factory
Margaret River, Australia
04.2019 - 08.2020
- Produced food and drink products, maintained clean product displays, addressed customer issues, operated cash register, cleared and cleaned tables, waitressed, served food and beverages, prepared beverages and cakes, polished cutlery and glassware.
Education
St Mary Mackillop College
05.2023
Skills
- Front of House Operations
- Food Serving and Preparation
- Display Maintenance
- Calm Under Pressure
- Opening and Closing Procedures
- Cash Register Operations
- Strong communication and interpersonal skills
- Managing and organizing stock such as clothing and food items
- Highly proficient in deep cleaning, dusting, mopping and vacuuming
- Cleaning and disinfecting restrooms and kitchens
- Chemical Handling
- Health and safety compliance
Certification
AHA Hospitality and Tourism COVID-19 Hygiene Course
Working with children's license
Police clearance check
Personal Information
Date of Birth: 01/31/06
References
- Margaret River Chocolate Factory, Anne and Kate, +61498550020
- Yallingup General Store, Brendon and Brie, 0897552042
- Island Brooke Estate, Jill O’Callaghan, 0433914987
- West Winds Distillery, Greg, +6147557344
- Grace Town General Store, Sandy, +6142992610
- Southend Cleaning Service, Ellie, 0417985699
- Dunsborough Primary School, Liz, +61428442898
Timeline
Cleaner
Southend Cleaning Service
09.2023 - 04.2024
Front of House Employee
Grace Town General Store
06.2023 - 09.2023
Cleaner
Dunsborough Primary School
03.2023 - Current
Room Attendant
Petra Olive Oil Estate
02.2023 - 05.2023
Chalet Cleaner
Island Brooke Estate
11.2021 - 01.2022
Front of House Employee
Yallingup General Store
09.2020 - 02.2022
Food Production and Customer Service
Margaret River Chocolate Factory
04.2019 - 08.2020
St Mary Mackillop College
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