Eva Steers
Summary
Driven professional with a proven track record at Red Rooster, showcasing exceptional customer service and multitasking abilities. Excelled in team collaboration and problem-solving, significantly enhancing customer satisfaction. Skilled in safe food handling and clear communication, adept at training peers and improving operational efficiency. Demonstrates integrity and a quick-learning aptitude in fast-paced environments.
Overview
3
3
years of professional experience
Work History
FOH and BOH Crew Member
Red Rooster
01.2022 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Trained new team members on procedures, customer service, and sales techniques.
Volunteer
Caboolture Snakes Junior Rugby League
05.2021 - 08.2021
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Served customers, offered advice and assistance to customers, paying attention to special needs and wants.
Education
High School Diploma -
Morayfield State High School
Morayfield, QLD11.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Clear Communication
- Integrity and Honesty
- Safe Food Handling
- Active listening
- Quick learner
- Multitasking abilities
Accomplishments
The achievements I'm most proud of over my past years in 2022, 2023 and 2024. I participated in representative school sports for rugby league and AFL playing for Sunshine Coast. In 2022 I continued to represent Queensland in both rugby league and AFL for school sport. These achievements have taught me how to work together as a team and make decisions under pressure on and off the field. Im also proud to say I have been the captain of my club rugby league team and led them to two grand final victories over the past three years. This role has encouraged me to step out of my comfort zone and to lead by example. I have learnt to display and encourage good sportsmanship, no matter the call or outcome. I have now created a mindset where i can turn a mistake into a learning experience and improve myself for the next time that challenge comes around.
Timeline
FOH and BOH Crew Member
Red Rooster
01.2022 - Current
Volunteer
Caboolture Snakes Junior Rugby League
05.2021 - 08.2021
High School Diploma -
Morayfield State High School
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