Evan Shlemoon
Hoxton Park
Summary
Hardworking and diligent employee with strong organisational skills and a commitment to helping teams achieve company goals. Composed under pressure and recognised for being organised, dependable, and adaptable. Demonstrates success in managing multiple priorities with a positive attitude and a strong willingness to take on additional responsibilities to meet team objectives.
Overview
3
3
years of professional experience
Work History
Crew Member
McDonald's
03.2022 - 04.2023
- Assisted in training new crew members on operational procedures and customer service protocols
- Managed inventory levels by restocking supplies and minimising waste during shifts
- Executed cash handling procedures accurately during transactions at the front counter
- Adapted to fast-paced environments, maintaining high efficiency during peak hours of operation
- Collaborated with team members to maintain cleanliness and organisation in work areas
- Delivered exceptional customer service, ensuring a positive dining experience for all customers
Customer Service Representative
Vodafone
07.2023 - 03.2025
- Learned and adapted quickly to new situations and circumstances
- Resolved customer inquiries efficiently through effective communication and problem-solving, enhancing overall satisfaction.
- Developed and maintained courteous and effective working relationships
- Skilled at working independently and collaboratively in team environments
- Provided accurate product information and support to customers, fostering trust and loyalty.
- Trained new team members on customer service protocols and tools, promoting knowledge sharing within the team.
Skills
- Customer relationship management
- Conflict resolution
- Effective communication
- Problem-solving techniques
- Hard-Working
- Determined
- Diligent
- Active Listening
Timeline
Customer Service Representative
Vodafone
07.2023 - 03.2025
Crew Member
McDonald's
03.2022 - 04.2023