Evangeline Maneesha Rodrigo
Springvale South,Australia
Summary
A proactive and motivated Business (Marketing Management) graduate specialising in driving profitable growth and sales maximisation through implementing effective marketing activities. Well versed with vast theoretical and practical knowledge of marketing accompanied with an exceptional ability to deliver good customer service to meet customer needs. A skilled brand promoter with a remarkable ability to create closer-tactical relationships at all levels. Combines good presentation skills with in-depth market analysis in order to market products which meet the needs of prospects and maximise business opportunities. A dynamic communicator and team player, able to work well under pressure to meet tight deadlines with/without supervision.
Overview
12
12
years of professional experience
Work History
Retail Salesperson
Harvey Norman Chadstone
11.2022 - Current
- Ability to work in a customer focused, successful retail business
- Ability to service your customers while managing work tasks around their needs
- Going above and beyond to provide exceptional customer focused problem solving.
- Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services
- Passion to exceed individual and store sales targets
- Flexibility across retail trading hours including weekends, public holidays and late night trades
Marketing Executive
Aitken Spence Hotels
09.2020 - 10.2021
- Leading listed Sri Lankan hospitality enterprise renowned for a diverse portfolio of properties immersed in legendary hospitality service
- The only Sri Lankan company to own and manage an inventory of 2,857 rooms in 23 resort properties across 4 countries.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Planned and executed events and marketing programs to increase qualified leads.
- Developed strong relationships with key industry influencers, leading to increased brand exposure and partnership opportunities.
Meetings and Events Co-ordinator
Movenpick Hotel
01.2019 - 08.2020
- Stunning 5-star property located in the heart of Colombo, has been in operation since 2017
- The 24 storey luxury hotel offers guests a memorable experience indulging in a range of culinary offerings.
- Gathered and organized materials to support operations.
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
- Kept high average of performance evaluations.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
- Improved office operations by automating client correspondence, record tracking and data communications.
Marketing /Brand Executive
MAS Brands Sri Lanka
04.2017 - 12.2017
- MAS Brands which is a subsidiary of MAS Holdings is internationally renowned for amante an intimate wear brand, offering comfort, fashion and sensuality to women.
Customer Service Associate
Masters Home Improvement
09.2016 - 12.2016
Crew Member & Barista Crew Member
Hudsons Coffee
05.2012 - 11.2013
Crew Member
Hungry Jacks
02.2012 - 09.2012
Education
Bachelor of Business [Marketing Management] -
University of Canberra
11.2016
Advanced Diploma of Marketing -
Holmesglen Chadstone Campus
06.2014
Diploma of Marketing -
Holmesglen Chadstone Campus
11.2013
Skills
- Customer Service
- Consumer Behaviour & Buyer Behaviour Processes
- Sales Management
- Brands Marketing
- Product Presentation
- Events Management
- Visual Merchandising
- Relationship Management
- Presentation
- IT Skills: Microsoft Office
- Languages: English
- Teamwork
- Money Handling
- Customer Assistance
- Product Knowledge
- Friendly and Helpful
- Staff Support
- Payment Processing
Personal Information
Title: Marketing Professional | BB[MktgMgt]
References
Available upon request.
Volunteer Experience
- Sustainability Ambassador – Certificate of appreciation for volunteering and contributing at Environmental week at Holmesglen Chadstone Campus
- Involved in social service projects as a university student and was actively involved in Sri Lanka Unites and the Heritage Club
- Undertook various church work duties at St Faiths Church, Burwood, acted as a Crucifer, Thurifer, and Altar Server and played a key role in the church Vestry
Timeline
Retail Salesperson
Harvey Norman Chadstone
11.2022 - Current
Marketing Executive
Aitken Spence Hotels
09.2020 - 10.2021
Meetings and Events Co-ordinator
Movenpick Hotel
01.2019 - 08.2020
Marketing /Brand Executive
MAS Brands Sri Lanka
04.2017 - 12.2017
Customer Service Associate
Masters Home Improvement
09.2016 - 12.2016
Crew Member & Barista Crew Member
Hudsons Coffee
05.2012 - 11.2013
Crew Member
Hungry Jacks
02.2012 - 09.2012
Bachelor of Business [Marketing Management] -
University of Canberra
Advanced Diploma of Marketing -
Holmesglen Chadstone Campus
Diploma of Marketing -
Holmesglen Chadstone Campus
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