Heidi Arsalan
Mount Colah
Summary
Friendly and organized with excellent interpersonal skills and positive, upbeat approach. Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing welcoming environment and ensuring smooth daily operations.
Overview
2
2
years of professional experience
Work History
Receptionist
Funtastic Kids
10.2024 - Current
- Managed front desk operations, ensuring smooth check-in and appointment scheduling processes.
- Answered multi-line phone system, routing calls efficiently to appropriate departments.
- Coordinated office communications, promoting collaboration among staff and management.
- Implemented improved filing systems, enhancing document retrieval and organization.
Swim Instructor
Swimtastic Swim School
05.2023 - Current
- Learned and implemented safety protocols to ensure a secure swimming environment.
- Assisted in developing lesson plans tailored to diverse skill levels.
- Engaged with students to foster comfort and confidence in water activities.
- Demonstrated swimming techniques to enhance student understanding and performance.
Volunteer
SAFE Rehoming Shelter
04.2024 - 12.2024
- Coordinated community outreach programs, fostering engagement and participation among diverse groups.
- Assisted in organizing fundraising events, enhancing resource availability for local initiatives.
- Developed educational materials for workshops, improving knowledge dissemination within the community.
- Collaborated with team members to streamline volunteer recruitment processes, increasing efficiency in onboarding.
Education
High School Diploma -
Gosford High School
Gosford, NSW09-2025
Skills
- Time management
- Customer/Client relations
- Positive and professional
- Multitasking and prioritization
- Professional and polished presentation
- Business operations
Timeline
Receptionist
Funtastic Kids
10.2024 - Current
Volunteer
SAFE Rehoming Shelter
04.2024 - 12.2024
Swim Instructor
Swimtastic Swim School
05.2023 - Current
High School Diploma -
Gosford High School