I'm a friendly and creative person with a passion for hobbies and helping others. Experienced in customer service and familiar with art supplies, crafts, and collectibles. I love connecting with customers, offering advice, and making sure they find what they need for their projects. I'm known for being reliable, organised, and always ready to help create a welcoming store atmosphere.
Overview
2025
2025
years of professional experience
Work History
Receptionist
Pre-Uni New College Cabramatta
01.2023 - 07.2024
Acted as the first point of contact for students and parents, greeting them warmly and addressing their questions with professionalism. I handled phone and in-person inquiries about scheduling, pricing, and tutoring services, ensuring clear and helpful communication at all times.
Regularly cleaned and organised the lobby area, including tidying seating areas, sanitising surfaces, and arranging reading materials to ensure a comfortable and welcoming space for patrons. I understand the importance of a clean environment in making a positive impression and making patrons feel welcomed.
Assisted with various administrative tasks, including processing payments, filing student records, and managing correspondence. This experience taught me the importance of accuracy in handling sensitive information and thorough communication.
Balanced front-desk responsibilities such as answering calls, greeting parents and students, and assisting tutors with materials, often handling several tasks at once with efficiency.
Independent Artist
Self Employed
Keeping up with current trends in fan and art communities, allowing me to offer insights into popular series and new trending products. I could bring this awareness to a hobby store environment, where understanding current interests is valuable in connecting with customers and potential upsells.
Experienced in engaging with audiences across various platforms, including social media (Instagram, Twitter, etc.), forums. I have a strong ability to communicate clearly and effectively across different formats, adapting my tone and approach to suit each platform and audience.
Worked with a variety of art supplies, collectibles, and crafting materials. With some product knowledge, I have the ability to offer craft suggestions to customers.