Summary
Overview
Work History
Education
Skills
Timeline
Generic

Evelyn Pham

Summary

I'm a friendly and creative person with a passion for hobbies and helping others. Experienced in customer service and familiar with art supplies, crafts, and collectibles. I love connecting with customers, offering advice, and making sure they find what they need for their projects. I'm known for being reliable, organised, and always ready to help create a welcoming store atmosphere.

Overview

2025
2025
years of professional experience

Work History

Receptionist

Pre-Uni New College Cabramatta
01.2023 - 07.2024
  • Acted as the first point of contact for students and parents, greeting them warmly and addressing their questions with professionalism. I handled phone and in-person inquiries about scheduling, pricing, and tutoring services, ensuring clear and helpful communication at all times.
  • Regularly cleaned and organised the lobby area, including tidying seating areas, sanitising surfaces, and arranging reading materials to ensure a comfortable and welcoming space for patrons. I understand the importance of a clean environment in making a positive impression and making patrons feel welcomed.
  • Assisted with various administrative tasks, including processing payments, filing student records, and managing correspondence. This experience taught me the importance of accuracy in handling sensitive information and thorough communication.
  • Balanced front-desk responsibilities such as answering calls, greeting parents and students, and assisting tutors with materials, often handling several tasks at once with efficiency.

Independent Artist

Self Employed
  • Keeping up with current trends in fan and art communities, allowing me to offer insights into popular series and new trending products. I could bring this awareness to a hobby store environment, where understanding current interests is valuable in connecting with customers and potential upsells.
  • Experienced in engaging with audiences across various platforms, including social media (Instagram, Twitter, etc.), forums. I have a strong ability to communicate clearly and effectively across different formats, adapting my tone and approach to suit each platform and audience.
  • Worked with a variety of art supplies, collectibles, and crafting materials. With some product knowledge, I have the ability to offer craft suggestions to customers.

Education

Bachelor of Education (Primary) -

Western Sydney University
Bankstown, NSW
06-2026

Skills

  • Time Management
  • Organisation skills
  • Customer Engagement
  • Phone Etiquette
  • Teamwork and Collaboration
  • Problem-Solving
  • Reliable and Responsible

Timeline

Receptionist

Pre-Uni New College Cabramatta
01.2023 - 07.2024

Independent Artist

Self Employed

Bachelor of Education (Primary) -

Western Sydney University
Evelyn Pham