Evie Wild
Carlton,Australia
Summary
My name is Evie Wild, and I moved to Melbourne around the middle of 2024. I am looking for a new job in an area that interests me and compliments my future goals. I am a hard worker with a strong work ethic, and I am ready to jump into whatever is next for me.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Guest Service Agent/ F&B Attendant
Pullman
Melbourne, VIC
10.2024 - Current
- Streamlined check-in and check-out procedures.
- Responded to incoming phone queries promptly and professionally.
- Amenities delivery
- Handled food and beverage orders.
- Resolved customer inquiries with efficiency and professionalism.
- Managed complaint resolution to ensure customer satisfaction.
- Technology skills
Junior Fashion Stylist
Kitten Damour
Melbourne, VIC
08.2024 - 10.2025
- Tracked inventory levels throughout the day and restocked items as needed.
- Ensured cleanliness through sweeping, dusting, and vacuuming.
- Greeted customers to determine wants or needs.
All-rounder
Secrets on the Lake
Montville, QLD
12.2023 - 07.2024
- Processed payments accurately using cash registers or POS systems.
- Served food and beverages to patrons and confirmed complete orders.
- Assisted guests with check-in and check-out procedures as needed.
- Responded to inquiries and room requests made online, by phone, and via email.
- Collected deposits or payments and arranged for billing.
Insurance Online Sales Advisor
Youi
Sippy Downs, QLD
12.2023 - 05.2024
- Collaborated with underwriters to assess risks and determine policy terms and premiums.
- Explained coverage options to potential policyholders, answering questions or concerns.
- Built and maintained strong relationships with clients through regular follow-ups and excellent customer service.
- Implemented strategies for de-escalating high-pressure situations effectively.
Crew Trainer
Mcdonalds
Nambour, QLD
06.2022 - 12.2023
- Conducted onboarding sessions with new hires, providing them with an overview of company policies and procedures.
- Wiped down tables and removed rubbish from dining areas.
- Served food quickly for positive guest experiences.
- Maintained safe food handling practices.
Education
High School Diploma -
Nambour Christian College
Woombye, QLD11-2023
DRA100 - HeadStart subject
University of The Sunshine Coast
11-2023
Certificate 2 - Fashion Design And Technology
TAFE
10-2021
Diploma - Fashion Styling
RMIT University
Melbourne, VICSkills
- Guest service and assistance
- Hospitality services
- Customer rapport
- Paperwork handling
- Friendly and outgoing
- Upselling and cross selling
- POS system operation
- Data entry
References
- Adath Johnston, Secrets on the Lake, Montville, 0448 887 677
- Riley Kirk, Youi insurance, Sippy Downs, 0424 364 610
- Vicky, Mr. Beasley's vintage, Nambour, 0457 099 829
- David Sims, Pullman, Melbourne, 0455 366 419
Certification
- Provisional Drivers License
- Learner Motorbike Lisence
Timeline
Guest Service Agent/ F&B Attendant
Pullman
10.2024 - Current
Junior Fashion Stylist
Kitten Damour
08.2024 - 10.2025
All-rounder
Secrets on the Lake
12.2023 - 07.2024
Insurance Online Sales Advisor
Youi
12.2023 - 05.2024
Crew Trainer
Mcdonalds
06.2022 - 12.2023
High School Diploma -
Nambour Christian College
DRA100 - HeadStart subject
University of The Sunshine Coast
Certificate 2 - Fashion Design And Technology
TAFE
Diploma - Fashion Styling
RMIT University
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