Eyner Chacma Bolanos
Mackay,Queensland
Summary
Dedicated Housekeeper experienced in basic housekeeping duties, including changing sheets and towels, restocking supplies, vacuuming and dusting. Supports facility operations by cleaning units with professional products and maintaining quality standards. Demonstrates strong commitment to providing best possible experience for guests.
Customer-focused Food and Beverage Attendant known for productive, efficient task completion. Skilled in menu knowledge, order accuracy, and maintaining cleanliness standards. Excels at communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.
Overview
4
4
years of professional experience
Work History
Housekeeper- Food and Beverage Deparment
RITZ CARLTON- AMELIA ISLAND
FERNANDINA BEACH, FLORIDA- UNITED STATES OF AMERICA
11.2022 - 11.2023
- Changed bed linens and towels, tidied up rooms.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages.
- Maintained cleanliness of the dining area and kitchen equipment in accordance with health department standards.
- Assisted in stocking supplies such as napkins, utensils, condiments. prior to meal services.
Recepcionist and Night Auditor
Royal inn Cusco
Cusco, Perú
06.2021 - 08.2021
- Attention to tourists at reception and verify reservations on booking platforms, Expedia, etc.
Customer Service and Housekeeping
Loveland Skii Area
Georgetown, COLORADO- UNITED STATES OF AMERICA
12.2019 - 08.2020
- Customer service in the food and beverage area.
Education
Bachelor of Science - Tourism And Hotel Managment
San Antonio Abad of Cusco University
PERU06-2022
Skills
- Customer Service
- Guest Relations
- Hospitality background
- Restroom detailing
- Residential Cleaning
- Mopping and buffing floors
- Hardworking
- Physically strong
- English language fluency
- Teamwork
- Cleaning methods
- Guest amenity replenishment
- Window Washing
- Dish preparation
- Washing windows
- Quality Assurance Controls
- Window Cleaning
Fieldoftrainingdesired
GENERAL HOTEL MANAGMENT. ( FRONT DESK, HOUKEEPING AND FOOD AND BEVERAGE DEPARMENT).
Hobbies and Interests
- Play soccer and read books.
- Practice Adventure Sports.
- Travel differents places, cooking and make cakes.
Languages
English
Professional
Spanish
Native/ Bilingual
Quechua
Native/ Bilingual
Timeline
Housekeeper- Food and Beverage Deparment
RITZ CARLTON- AMELIA ISLAND
11.2022 - 11.2023
Recepcionist and Night Auditor
Royal inn Cusco
06.2021 - 08.2021
Customer Service and Housekeeping
Loveland Skii Area
12.2019 - 08.2020
Bachelor of Science - Tourism And Hotel Managment
San Antonio Abad of Cusco University
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