Ezra Creighton
Caulfield North,Vic
Summary
Seasoned Operations Manager and talented leader with 5+ years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement, and implementing changes with a strategic approach.
Overview
6
6
years of professional experience
Work History
OPERATIONS MANAGER
L.A. Bayside Garage Doors & Gates
03.2022 - Current
- Maintained constant and open communication between all stakeholders, including employees, contractors, customers and senior management, reducing miscommunications and missed deadlines.
- Devised processes to boost long-term business success and increase profit levels, including implementation and training of new software to streamline processes and increase efficiency.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly, as evidenced by the company's recent Google Review ratings.
- Implemented new inventory management system to optimise stock levels, reduce waste and ensure there was always ample stock on hand to complete jobs in a timely manner.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
EMDG CONSULTANT
Rimon Advisory
03.2018 - 03.2022
- Grew to manage 50+ clients personally, throughout the entire process from the initial sales meeting, through to grant application, submission and audit
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Demonstrated respect, friendliness and willingness to help wherever needed
- Identified issues, analysed information and provided solutions to problems.
- Improved client satisfaction by effectively managing multiple projects and consistently meeting deadlines.
Education
Bachelor of Commerce - Commerce
Deakin University
Burwood, VIC06.2019
VCE -
Yesodei HaTorah College
Elwood, VIC11.2015
Skills
- Systems Implementations
- Multi-Unit Operations
- Management
- Project Management
- Proficient in computer skills, Microsoft Office and related software
- Process Improvement Strategies within High-Pressure Environments
- Policy and Procedure Implementation
- Operations Oversight
- Process Improvement
- Document Control
Additional References
Further references available upon request
References
- Izzy Abrahams, 0401 422 769, Current Manager
- Dovy Hurwitz, 0450 772 689, Friend
- Akiva Dembo, 0420 737 813, Friend
Hobbies and Interests
Hobbies include all sports, predominantly soccer, played and followed from a young age.
Timeline
OPERATIONS MANAGER
L.A. Bayside Garage Doors & Gates
03.2022 - Current
EMDG CONSULTANT
Rimon Advisory
03.2018 - 03.2022
Bachelor of Commerce - Commerce
Deakin University
VCE -
Yesodei HaTorah College
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