Gurleen Kaur
Franklin
Summary
I am a passionate health professional driven by the belief that small, meaningful changes can make a big difference in community well-being. With a unique blend of experience in health services management and dental care, I bring expertise in health promotion and policy implementation. I take pride in streamlining operations, building strong relationships, and creating positive, lasting impacts on patients and communities. My goal is to advocate for preventive health strategies and address social determinants to create equitable and healthier environments for everyone.
Overview
6
6
years of professional experience
Work History
Practice Manager
Bespoke Dental
02.2023 - Current
- Situation: Low team collaboration and inefficiencies in operational workflows.
- Task: Foster a cohesive team environment and improve daily operational efficiency.
- Action: Streamlined appointment schedules, enhanced team communication through weekly meetings, and implemented electronic health records.
- Result: Increased patient satisfaction by 20%, reduced appointment wait times, and improved staff engagement ratings.
- Oversaw budgeting processes, reallocating resources to reduce unnecessary expenses by 15%.
- Designed and implemented patient care strategies, resulting in improved care quality metrics.
- Ensured compliance with regulatory standards (OSHA, HIPAA).
- Fostered open lines of communication by implementing regular staff updates and patient feedback systems.
Health and Wellness Consultant
Miduty
04.2021 - 12.2022
- Situation: Limited awareness about preventive care and lifestyle interventions among clients.
- Task: Promote health awareness and offer personalized health consultations.
- Action: Delivered tailored health plans and conducted educational workshops on nutrition and wellness.
- Result: Enhanced client health outcomes, with 70% reporting improved lifestyle behaviours.
General Dentist
Self-employed
02.2019 - 03.2021
- Provided patient-centered care, performing preventive, diagnostic, and therapeutic dental procedures.
- Educated patients on oral hygiene practices, improving compliance rates by 25%.
- Handled dental emergencies, providing immediate care for issues like tooth fractures and severe pain.
Education
Master's of Health Science - Public Health And Health Promotion
Western Sydney University
Sydney, NSW07-2024
Bachelor's of Dental Surgery - Community Dental
Baba Farid University of Health Science
India12-2018
Skills
- Health promotion program development
- Data analysis and decision-making
- Policy and strategy implementation
- Team collaboration and leadership
- Budget and resource management
- Stakeholder communication
- Quality assurance and compliance
Accomplishments
Projects & Initiatives
Health Promotion Plan: Addressing Lifestyle Diseases
- Developed during the "Health Advancement and Promotion" unit.
- Conducted a needs assessment for a diverse community demographic.
- Designed culturally tailored strategies, incorporating education, policy advocacy, and community engagement.
- Achieved recognition for actionable insights and measurable objectives.
- Focused on quality improvement in healthcare delivery.
- Collaborated with a multidisciplinary team to address workflow inefficiencies.
- Proposed a cost-effective model that reduced delays in service delivery by 30%.
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Practice Manager
Bespoke Dental
02.2023 - Current
Health and Wellness Consultant
Miduty
04.2021 - 12.2022
General Dentist
Self-employed
02.2019 - 03.2021
Master's of Health Science - Public Health And Health Promotion
Western Sydney University
Bachelor's of Dental Surgery - Community Dental
Baba Farid University of Health Science
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