Adept in vehicle maintenance and a proven track record of exceptional customer service, honed at RG Upton & Co. My quick learning ability and strong work ethic have consistently enhanced team efficiency and customer satisfaction. Skilled in organization and communication, I excel in fast-paced environments, ensuring operational excellence and reliability. Strongly mechanically minded, with a long history of machinery knowledge.
Carry out a range of tasks within the shop, such as customer service, repair jobs, stock management, parts lookup and maintenance.
Help customers find the part they need, as well as prepare parts for future jobs to keep a good flow in pace for the mechanic.
Keep front of shop tiny and stocked.
Daily duties such as stock managing, setting up shop for opening and closing etc.
Learnt the basics of outdoor power equipment.
Worked on lawn mowers, brush cutters, blowers, stump humpers etc.
Learnt from other technicians how to perform basic services on any engine.
Diagnose problems within the machine, to further repair.
Complete cleaning duties.
Assemble machines for front display.
Work as a team to keep a smooth flow of jobs to keep customers satisfied.
Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
Cooperated with other technicians from different disciplines to achieve optimal integrations.
Serviced tractors, trucks and heavy machinary. As well as pulling apart major components of machinary to repair.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Served food and beverages to patrons and confirmed complete orders.
Learnt how to balance and align tyres using technology and manually.
Worked with customers to solve a problem.
Problem solved to find out what needs to happen to complete the job properly and up to standard.
Change, balance and align tyres.
Help service forklifts and generators as extra jobs.
Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.
Tracked food and beverage items, placing orders to replenish inventory to avoid low stock levels.
Maintained adequate food and beverages in display cases and refrigerators for customer convenience.
Collected payments for dispensed gas and tendered change or receipts
to customers.
Cleaned parking areas, restrooms or equipment and removed trash.
Vehicle maintenance
Maintaining clean premises
Customer service and assistance
Organisation
Enthusiastic
Quick learner
Punctual and reliable
Great work ethic
Presentable
Able to work in a team
Strong verbal communicator
St. John’s HLTAID011: provide first aid 11/2022
Cert II Skills for Work and Vocational Pathways 12/2022
Honda certified technician Outdoor Power Equipment- June 2024
Honda certified technician Motorcycles- June 2024
STIHL gold training- Currently studying
Dave Wood
Vibe Harvey davidwood666@hotmail.com
Dick Lovegrove / Rossario Sorgiovanni
Lovegrove Turf Services 9453 6222
Susan O‘meara
Waroona DHS 9782 7000
Brett Anderson
STIHL Shop Osborne Park 0417 868 748