Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Erin Jackson

Harvey,WA

Summary

Adept in vehicle maintenance and a proven track record of exceptional customer service, honed at RG Upton & Co. My quick learning ability and strong work ethic have consistently enhanced team efficiency and customer satisfaction. Skilled in organization and communication, I excel in fast-paced environments, ensuring operational excellence and reliability. Strongly mechanically minded, with a long history of machinery knowledge.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Dairy Farmer

Uduc Brook Farm
Uduc, WA
09.2024 - 11.2024
  • Worked effectively in fast-paced environments.
  • Worked well in a team setting, providing support and guidance.
  • Skilled at working independently and collaboratively in a team environment.

Stock Supervisor

RG Upton & Co
05.2024 - 10.2024

Carry out a range of tasks within the shop, such as customer service, repair jobs, stock management, parts lookup and maintenance.

Help customers find the part they need, as well as prepare parts for future jobs to keep a good flow in pace for the mechanic.

Keep front of shop tiny and stocked.

Daily duties such as stock managing, setting up shop for opening and closing etc.

Apprentice OPE Mechanic

STIHL
01.2024 - 05.2024

Learnt the basics of outdoor power equipment.

Worked on lawn mowers, brush cutters, blowers, stump humpers etc.

Learnt from other technicians how to perform basic services on any engine.

Diagnose problems within the machine, to further repair.

Complete cleaning duties.

Assemble machines for front display.

Work as a team to keep a smooth flow of jobs to keep customers satisfied.

Automotive Worker

Lovegrove Turf Services
09.2023 - 12.2023

Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.

Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.

Cooperated with other technicians from different disciplines to achieve optimal integrations.

Serviced tractors, trucks and heavy machinary. As well as pulling apart major components of machinary to repair.

Waitress

Crooked Carrot
04.2023 - 07.2023

Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.

Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.

Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.

Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.

Served food and beverages to patrons and confirmed complete orders.

Automotive Worker

Tyre Power
04.2023 - 06.2023

Learnt how to balance and align tyres using technology and manually.

Worked with customers to solve a problem.

Problem solved to find out what needs to happen to complete the job properly and up to standard.

Change, balance and align tyres.

Help service forklifts and generators as extra jobs.

Service Station Attendant

Vibe
09.2022 - 04.2023

Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.

Tracked food and beverage items, placing orders to replenish inventory to avoid low stock levels.

Maintained adequate food and beverages in display cases and refrigerators for customer convenience.

Collected payments for dispensed gas and tendered change or receipts

to customers.

Cleaned parking areas, restrooms or equipment and removed trash.

Education

Year 10 Completion -

Waroona District High School
12.2022

Skills

Vehicle maintenance

Maintaining clean premises

Customer service and assistance

Organisation

Enthusiastic

Quick learner

Punctual and reliable

Great work ethic

Presentable

Able to work in a team

Strong verbal communicator

Certification

St. John’s HLTAID011: provide first aid 11/2022

Cert II Skills for Work and Vocational Pathways 12/2022

Honda certified technician Outdoor Power Equipment- June 2024

Honda certified technician Motorcycles- June 2024

STIHL gold training- Currently studying

References

Dave Wood

Vibe Harvey davidwood666@hotmail.com

Dick Lovegrove / Rossario Sorgiovanni

Lovegrove Turf Services 9453 6222

Susan O‘meara

Waroona DHS 9782 7000

Brett Anderson

STIHL Shop Osborne Park 0417 868 748

Timeline

Dairy Farmer

Uduc Brook Farm
09.2024 - 11.2024

Stock Supervisor

RG Upton & Co
05.2024 - 10.2024

Apprentice OPE Mechanic

STIHL
01.2024 - 05.2024

Automotive Worker

Lovegrove Turf Services
09.2023 - 12.2023

Waitress

Crooked Carrot
04.2023 - 07.2023

Automotive Worker

Tyre Power
04.2023 - 06.2023

Service Station Attendant

Vibe
09.2022 - 04.2023

Year 10 Completion -

Waroona District High School
Erin Jackson