Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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Faisa Warsame

Perth,WA

Summary

Offering excellent communication skills and natural ability to connect with people, eager to learn and develop in customer service environment. Brings understanding of basic customer service principles and ability to quickly adapt to new systems and processes. Ready to use and develop communication and problem-solving skills in Customer Service Operator role.

Overview

8
8
years of professional experience

Work History

Pharmacy Assistant

Chemist Warehouse
10.2022 - 09.2024
  • Ensured customer satisfaction by resolving medication inquiries
  • Prepared and dispensed medications, adhering to safety standards
  • Efficiently managed inventory to avoid stock-outs
  • Expedited sales transactions and invoice preparations
  • Assisted in dispensing prescriptions under supervision
  • Helped customers with over-the-counter medication advice
  • Maintained cleanliness and orderly presentation of the pharmacy
  • Handled cash transactions with accuracy
  • Managed inventory and restocked shelves as needed
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.

Babysitter

Muna Family Childcare
04.2022 - 09.2023
  • Communicated positively with children and guardians.
  • Played games, worked on puzzles, and read books to young children.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Reassured children when upset providing emotional support and stability.
  • Prepared healthy, age-appropriate snacks and meals.
  • Taught children to organize toys, wash hands, and share by leading by example.

Cleaner

Wingate Avenue Child's Co-op
06.2022 - 10.2022
  • Upheld cleanliness in assigned areas, promoting a hygienic environment
  • Conducted daily sweeping, mopping, and vacuuming, ensuring a clean workspace
  • Managed waste disposal efficiently, elevating hygiene standards
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.

Volunteer

Banyule Community
02.2017 - 01.2020
  • Spearheaded community events, fostering local collaboration
  • Secured high-level endorsement for event budget, propelling future projects
  • Partnered with entities for event attendance surge, marking significant growth
  • Directed volunteer teams for efficient event management, guaranteeing smooth operations
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.

Education

DIPLOMA - HEALTH SCIENCE

LaTrobe College

YEAR 12 VCE -

Charles La Trobe College

Skills

  • Sanitation practices
  • Service excellence
  • Analytical problem-solving
  • Meticulous attention to detail
  • Customer service expertise
  • Creativity and innovation
  • Effective verbal communication
  • Inventory replenishment
  • Team building
  • Willingness to learn
  • Positive attitude
  • Collaboration and teamwork
  • Willingness to adjust hours

Hobbies and Interests

  • Creating art and illustrations
  • Writing poetry and short stories
  • Participating in community programs and volunteering
  • Voice acting and audio storytelling
  • Exploring games that inspire creativity and teamwork

Timeline

Pharmacy Assistant

Chemist Warehouse
10.2022 - 09.2024

Cleaner

Wingate Avenue Child's Co-op
06.2022 - 10.2022

Babysitter

Muna Family Childcare
04.2022 - 09.2023

Volunteer

Banyule Community
02.2017 - 01.2020

YEAR 12 VCE -

Charles La Trobe College

DIPLOMA - HEALTH SCIENCE

LaTrobe College

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Faisa Warsame