Faisal Shafeeq Mohammed
Preston,VIC
Summary
Driven Hospitality Specialist with a proven track record at Citadel Security, where I enhanced service quality and operational efficiency. Expert in multitasking and organization, coupled with strong team leadership, I significantly improved customer satisfaction. Skilled in technical support and system documentation. My strategies resulted in measurable success without exceeding a single numerical percentage.
Overview
3
3
years of professional experience
Work History
Hospitality Specialist
Citadel Security
02.2021 - Current
- Collaborated with various team members to meet guests' requests.
- Improve quality of services for the organisation and Enforced provision of services in line with company standards.
- Prepared and presented management with detailed reports on customer satisfaction and hospitality services to aid in decision making.
- Developed and executed strategies to improve operational efficiency.
Education
Bachelor of Business Information Systems - Information Technology
Torrens University Australia
Melbourne, VIC05.2024
Skills
- Multitasking and Organization
- Team Leadership
- Inventory Maintenance
- System Documentation
- Technical Support
Timeline
Hospitality Specialist
Citadel Security
02.2021 - Current
Bachelor of Business Information Systems - Information Technology
Torrens University Australia
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