Faith Jepkogei Kitocho
Officer,Victoria
Summary
Dedicated Disability Support Worker with extensive experience delivering person-centred care in residential and community settings. Facilitates personal care and daily living activities while promoting dignity and independence. Supports emotional wellbeing and encourages skill development, helping participants achieve personal goals and foster community connections. Committed to maintaining confidentiality and providing high-quality, inclusive support.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Disability Support Worker
LEORA HEALTHCARE SERVICES
10.2025 - Current
- Support participants with daily living activities, including showering, bathing, dressing, grooming, toileting, and personal hygiene, while respecting preferences, dignity, and privacy.
- Assist with mobility, transfers, and daily routines, promoting independence and safe movement in line with individual care and support plans.
- Provide emotional support, companionship, reassurance, and active listening while encouraging positive coping strategies and meaningful activity participation.
- Helped access appropriate services to address mental health needs and promote wellbeing.
- Encouraged development of daily living skills and decision-making, fostering confidence and progress toward individual goals while promoting independence and self-determination.
- Facilitated community access by assisting participants with appointments, education programs, recreational activities, and social outings, promoting social engagement and inclusion.
- Coordinated transport arrangements to enhance participant engagement and involvement in community life. and practical assistance to help access essential services, take part in community life, and maintain social connections.
- Observe and report changes in physical, emotional, and behavioral wellbeing to appropriate supervisor or support team in line with workplace reporting procedures.
- Monitored and supported medication routines to ensure compliance with healthcare guidelines. in line with individual instructions, workplace procedures, relevant training, and medication policies.
- Maintain professional boundaries, protect confidential information, and communicate respectfully with participants and colleagues to support continuity and consistency of care.
- Follow individual support plans, workplace policies, and safety procedures while contributing to respectful support that recognizes abilities, preferences, and personal goals.
- Assist with employment goals, including job searches, resume preparation, interview practice, and confidence-building for work opportunities.
Disability Support Worker
IMPROVED DISABILITY SERVICES
06.2023 - 11.2024
- Provided personal hygiene assistance, dressing support, and meal preparation to enhance client dignity and well-being.
- Transported clients to appointments and encouraged participation in social and recreational activities to improve social engagement and quality of life.
- Facilitated daily errands, housekeeping, companionship, and emotional support to promote client comfort and independence.
Assistant in Nursing
TALLWOOD CORNER NURSING HOME
01.2022 - 05.2023
- Delivered personal care services such as showering, toileting, dressing, meals, and oral care to enhance resident comfort and well-being.
- Followed care plans and clinical procedures relating to pain management, palliative care, nutrition, hydration, skin care, continence, behavior and sleep.
- Executed housekeeping tasks and maintained accurate documentation, including observations, progress notes, and incident reports to ensure compliance and quality of care.
- Supported residents with dementia and Alzheimer's disease through professional companionship, fostering emotional well-being and enhancing quality of life.
Skills
- Personal care support
- Medication management
- Care plan management
- Participant independence support
- Community engagement
- Emotional support services
- Confidential communication
Personal Information
Driving License: Victorian Driver Licence
Certification
- Certificate IV in Disability
- NDIS Worker Screening Check
- NDIS Worker Orientation Completion Certificate
- Current First Aid and CPR Certificate
- Working with Children Check
- Australian National Police Check
- Victorian Driver Licence
Timeline
Disability Support Worker
LEORA HEALTHCARE SERVICES
10.2025 - Current
Disability Support Worker
IMPROVED DISABILITY SERVICES
06.2023 - 11.2024
Assistant in Nursing
TALLWOOD CORNER NURSING HOME
01.2022 - 05.2023