FAITH LEE
Riverview
Summary
Highly organized and dependable professional with extensive experience managing sensitive information and providing exceptional client support. Skilled in problem-solving, clear communication, and maintaining accuracy in fast-paced environments. Recognized for delivering high-quality results, streamlining processes, and supporting teams with professionalism, discretion, and attention to detail. Committed to achieving excellence in every task and contributing to organizational success.
Overview
2
2
years of professional experience
Work History
Office Administrator
Concentrix
Brisbane CBD
11.2025 - Current
• Assisted clients with Centrelink, myGov, and related services, providing clear guidance and support
• Scheduled appointments and managed general enquiries, ensuring a smooth client experience
• Helped unlock accounts, update income reports, and support investigations with accuracy and discretion
Fast Food
Carl's Jnr
Redbank, QLD
04.2024 - 02.2026
• Delivered high-quality customer service in a fast-paced environment, demonstrating strong communication and interpersonal skills
• Accurately processed orders and managed cash and electronic transactions, ensuring attention to detail and reliability
• Prepared food in accordance with company standards, maintaining consistency, quality, and adherence to food safety practices
• Collaborated effectively within a team to support efficient operations, demonstrating strong time management and organisational skills
Office Administration
Probe CX
Springfield, QLD
02.2025 - 10.2025
• Handled debt-related enquiries with professionalism, maintaining confidentiality and strong communication skills
• Processed payments and managed account information with accuracy and attention to detail
• Applied problem-solving and organisational skills to resolve customer issues efficiently
• Collaborated within a team to meet targets, demonstrating reliability and time management
Education
Certificate II - Work & Vocational Pathways
Ipswich State High School
Ipswich, QLD11.2024
Certificate II - Hospitality
Ipswich State High School
Ipswich, QLD11.2024
Skills
Strong communication and customer service skills, with the ability to handle a wide range of people professionally
Ability to remain calm under pressure and manage challenging situations effectively
Excellent problem-solving and decision-making abilities
Strong organisation, time management, and attention to detail
Ability to follow procedures, maintain professionalism, and handle sensitive information confidentially
Timeline
Office Administrator
Concentrix
11.2025 - Current
Office Administration
Probe CX
02.2025 - 10.2025
Fast Food
Carl's Jnr
04.2024 - 02.2026
Certificate II - Work & Vocational Pathways
Ipswich State High School
Certificate II - Hospitality
Ipswich State High School