FangFang Liu
Calamvale,QLD
Summary
If I was given one word to describe myself, it would be ambitious. I strive to do my best at everything I do, something I hope will show as you get to know me. Although I do not have the most experience in this field, my time working as a salesperson in retail has taught me skills that I believe are invaluable for any workforce. Please find attached my cover letter as I would love to show you my value as a candidate.
Overview
3
3
years of professional experience
Work History
Newsagent
Calamvale Central Newsagency
02.2023 - Current
Key Responsibilities:
- Repeat of responsibilities at SunnyPark Newsagency
Receptionist
Pain Free Physiotherapy
07.2023 - 10.2023
Key Responsibilities:
- Maintaining excellent customer service by welcoming patients to the clinic and responding to their inquires via phone, email, website or in-person with accurate and helpful information
- Opening and closing of clinic alone
- Efficient patient management using Cliniko Management System
- Payment, rebate and invoice processes using HICAPS
- Knowledgeable about private health, DVA, NDIS and other third-party referral
Newsagent
Sunnypark Newsagency
12.2020 - 02.2023
Key Responsibilities:
- Efficient operation of POS system
- Opening and closing of store alone
- Maintaining excellent customer service from greeting to upselling and gaining loyalty
- Maintaining high sales figures
Education
Bachelor of Psychological Science (Honours) - Psychology
University of Queensland
Brisbane, QLD12.2026
Skills
- Fluent in both Mandarin and English
- Efficient
- Excellent Customer Service
- Great with tech, using Microsoft Office 365, Instagram, Facebook, LinkedIn ect
- Fast Learner/adaptable to new environments
- Attention to detail/ maintaining accurate transactions and sales details
Objectives
As I am still a young adult, my main objective is to experience as much of the workforce as I can in whatever field it may be. I hope to become independent, with strong passions and high value.
Referees
Jane Ho | 07 3273 8887
Pain Free Physiotherapy Practice Manager
Availability
Up until 19th Feburary, I am available anytime.
Timeline
Receptionist
Pain Free Physiotherapy
07.2023 - 10.2023
Newsagent
Calamvale Central Newsagency
02.2023 - Current
Newsagent
Sunnypark Newsagency
12.2020 - 02.2023
Bachelor of Psychological Science (Honours) - Psychology
University of Queensland
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