Farah Alaouie
Kyeemagh,NSW
Summary
I am an experienced Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. I can manage sales tasks with efficiency and accuracy. I lead with a strong work ethic and am able to direct and guide others. I am flexible and can adjust to any changing environment along with being very goal orientated and result driven. I am enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organisational skills.
Overview
4
4
years of professional experience
Work History
Sales Assistant
Peter Alexander Sleepwear- The Just Group
Mascot , NSW
2020.05 - Current
- Used various sales approach to understand customer needs and recommend relevant offerings.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with polite support in-person and via telephone.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Worked independently with minimal supervision.
- Exceeded goals through effective task prioritization and great work ethic.
Voluntary Worker
AM Charity
Sydney , NSW
2021.06 - 2021.07
- Assisted with special events and programs.
- Assisted with event coordination and on-site support.
- Coordinated food, clothing and household items for disadvantaged individuals and families.
- Used coordination and planning skills to achieve results according to schedule.
Sales Assistant
McDonalds
Mascot , NSW
2018.05 - 2020.03
- Assisted customers with prompt and polite support in-person and via telephone.
- Performed food preparation responsibilities.
- Greeted customers promptly and took orders at the register.
- Accurately operated cash register to process customer payments.
- Responsible to ensure customer satisfaction and resolving any issues they may have.
Education
Moorefield Girls High School
Kogarah, NSW12.2021
Moorefield Girls High School
Kogarah, NSW12.2021
Skills
- Stocking and replenishing
- Point of sale operation
- Store opening and closing
- Cash Handling
- Problem-Solving
- Active Listening
- Planning and Coordination
- Time Management
- Decision Making
Additional Information
Level of Software skill
MS Office 2016
Word, Advanced
Power Point, Intermediate
Excel, Intermediate
TEAMS, Intermediate
Languages
English
Fluent- first language
Arabic
Second language, fluent in oral communication
References
Essie
Store Manager
Peter Alexander, Domestic Airport
0422 134 465
Hadeal Droubi
Manager
McDonalds, International Airport
0415 920 200
Amera Nagi
Founder of AM Charity
0450 417 072
amcharity@hotmail.com
Catherine Thomson
Career Advisor
9587 6095
catherine.thomson2@det.nsw.edu.au
Timeline
Voluntary Worker
AM Charity
2021.06 - 2021.07
Sales Assistant
Peter Alexander Sleepwear- The Just Group
2020.05 - Current
Sales Assistant
McDonalds
2018.05 - 2020.03
Moorefield Girls High School
Moorefield Girls High School
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