Fares Abdelaziz
Guildford West,NSW
Summary
Dedicated and enthusiastic professional with a strong desire to launch a successful career in banking. Bringing a solid foundation of analytical skills developed through academic training and personal projects, complemented by excellent customer service experience gained from previous roles. Known for a proactive approach to learning new financial concepts and a keen ability to apply theoretical knowledge to practical situations. Adept at problem-solving and maintaining a positive attitude in fast-paced environments. Eager to contribute to a forward-thinking financial institution by supporting banking operations, enhancing customer experiences, and leveraging insights to drive business success. Committed to continuous professional development and growth within the banking industry, with a focus on delivering exceptional results and building strong relationships with clients and colleagues.
Overview
4
4
years of professional experience
Work History
Traffic Controller
Traffic Logistics
03.2024 - Current
- Communicated with team members using hand signals and radios.
- Partnered with crew members to use stop and slow paddles for multi-directional traffic control.
- Assembled signs and cones to direct traffic through construction sites.
- Routed traffic around construction sites for worker and driver safety.
- Assisted in minimizing road congestion during peak hours, by effectively managing traffic signals and controlling vehicle movement.
- Controlled pedestrian movements to prevent intrusion into work zones.
- Placed cones, signs and barrels to keep vehicles out of dangerous spaces.
- Directed traffic in construction sites to maintain safe conditions for workers and motorists.
Bartender
Ijuice
11.2022 - 03.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
Sales Executive
Raywhite
10.2022 - 03.2023
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
- Exceeded quarterly targets consistently through diligent prospecting and tailored product presentations.
- Developed key partnerships, resulting in increased lead generation and cross-selling opportunities.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Prioritized helping customers over completing other routine tasks in store.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Sales Associate
Footlocker Retail
09.2022 - 03.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Elevated customer satisfaction scores by 20% through proactive service and effective issue resolution.
Cashier
Coles Supermarket
12.2020 - 10.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
- Used POS system to enter orders, process payments and issue receipts.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
Trinity Catholic College
Auburn, NSW10.2022
Skills
- Resourcefulness
- Able to work professionally and independently
- Able to work under pressure
- Data Analysis
- Software Proficiency
- Technical Troubleshooting
- Financial Analysis
- Able to speak Arabic
- Client Relationship Management
- Conflict Resolution
- Time Management
- Project Management
- Attention to Detail
- Analytical Thinking
- Sales Techniques
- Market Research
- Networking proficiently
- Data entry
Timeline
Traffic Controller
Traffic Logistics
03.2024 - Current
Bartender
Ijuice
11.2022 - 03.2024
Sales Executive
Raywhite
10.2022 - 03.2023
Sales Associate
Footlocker Retail
09.2022 - 03.2023
Cashier
Coles Supermarket
12.2020 - 10.2021
Trinity Catholic College
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