Farhana Morshada
Coburg,VIC
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
1
1
year of professional experience
Work History
Team Member
Woolworths
08.2023 - Current
- Greeting customers in the front desk and making them feel welcome by creating a friendly environment.
- Delivering accurate product pricing, lebels and placement to promote sales.
- Maintaining clean and orderly store by emptying cans, mopping floors and wiping down checkout counter areas.
- Cooking food items according to company procedures
- Addressing customer needs, responding to specific requests.
Assistant
Australia Post Office
07.2023 - 08.2023
- Greeted customers promptly and with a friendly attitude.
- Sold postage and associated products.
- Selling of all retail stock carried by outlet.
- Deposits and withdrawals as specified by Australia Post’s banking and western union.
Education
Master of Science - Business Analytics
La Trobe University
Melbourne, VIC07.2025
Skills
- Exceptional Customer Service
- Point of Sale Knowledge
- Product & Service Sales
- Complaint Handling
Timeline
Team Member
Woolworths
08.2023 - Current
Assistant
Australia Post Office
07.2023 - 08.2023
Master of Science - Business Analytics
La Trobe University
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