Summary
Overview
Work History
Education
Skills
Additional Information
References
Timeline
Generic
FARHIN VAHORA

FARHIN VAHORA

Salisbury,Australia

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

3
3
years of professional experience

Work History

Customer Service Cashier

India Bazaar (Grocery) Shop
03.2024 - 08.2024
  • Transaction Processing: Accurately handle customer transactions, including cash, credit/debit card payments, and digital payments.
  • Customer Assistance: Provide friendly support by greeting customers, answering questions about products, and resolving any issues.
  • Product Knowledge: Maintain familiarity with store inventory, including spices and other grocery items, to assist customers effectively.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.

N/A

Maternity Leave
11.2023 - 03.2024
  • Took maternity leave to focus on family responsibilities, including the birth of my baby in January 2024.
  • Managed personal health and wellness during pregnancy, ensuring
    optimal well-being for both myself and the baby.
  • Self-motivated, with a strong sense of personal responsibility.



Production Worker

Electrolux Home Care Products Ltd.
08.2022 - 11.2023
  • Improved production efficiency by streamlining assembly line processes and implementing time-saving techniques
  • Operated various types of machinery, contributing to the successful completion of diverse projects
  • Assembled components with minimal supervision, exceeding expected project milestones
  • Reduced waste in the production process by monitoring materials usage and adjusting procedures accordingly

Packing Operator

Comfresh Group
02.2022 - 07.2022
  • Enhanced packing efficiency by streamlining packing processes and implementing best practices
  • Reduced product damage during shipment by carefully wrapping items and ensuring proper package padding
  • Maintained a clean and organized work environment, optimizing productivity and minimizing errors
  • Collaborated with team members to meet daily packing quotas, consistently achieving targets

Process Worker

GKC Foods
06.2021 - 01.2022
  • Enhanced food presentation by skillfully arranging dishes and garnishing plates
  • Maintained a clean and sanitary workspace, adhering to strict health and safety standards for optimal work conditions
  • Assisted chefs in preparing high-quality meals, contributing to excellent customer satisfaction ratings
  • Collaborated with team members to efficiently complete complex recipes, ensuring timely service to guests

Education

BBA - Bachelor of Business Administration (BBA)

Navarachna University
Vadodara
06.2016

12th HSC -

Gujarat Education Board
Vadodara
05.2012

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Order Processing
  • Product and service solutions
  • Problem Resolution
  • Filing
  • Store maintenance
  • Retail store support

Additional Information

  • Visa Status: Holder of a 485 visa with unlimited work rights until August 2027.
  • Background Check: Police clearance obtained.
  • Willingness to Apply: Prepared to apply for the Working with Children Check (WWCC).
  • Availability: Flexible and open to working any shift, including evenings and weekends.
  • Language Proficiency: Proficient in English, Hindi, and Gujarati, with strong communication skills in all three languages.

References

Available Upon Request

Timeline

Customer Service Cashier

India Bazaar (Grocery) Shop
03.2024 - 08.2024

N/A

Maternity Leave
11.2023 - 03.2024

Production Worker

Electrolux Home Care Products Ltd.
08.2022 - 11.2023

Packing Operator

Comfresh Group
02.2022 - 07.2022

Process Worker

GKC Foods
06.2021 - 01.2022

BBA - Bachelor of Business Administration (BBA)

Navarachna University

12th HSC -

Gujarat Education Board
FARHIN VAHORA