Summary
Overview
Work History
Education
Skills
Timeline
References
Generic

Farishta Asad Ullah

Sydney,NSW

Summary

Driven customer service professional with nearly four years’ experience in fast-paced hospitality and retail. Proven ability to communicate clearly, solve problems efficiently, and deliver exceptional service under pressure. Technically proficient, culturally responsive, and recognised for leadership, organisation, and a commitment to excellence.

Overview

5
5
years of professional experience

Work History

Team Member

Spotlight
05.2024 - 07.2025
  • Assisted customers in selecting appropriate fabrics and dress materials tailored to their specific projects and needs
  • Provided expert advice on fabric types, patterns, textures, and sewing accessories
  • Maintained a well-organised, visually appealing, and fully stocked fabric department
  • Accurately measured, cut, and prepared fabric purchases to ensure precision and customer satisfaction
  • Supported team operations by restocking shelves, tidying displays, and ensuring a smooth customer experience
  • Delivered friendly, knowledgeable, and professional customer service in a retail setting
  • Adapted quickly to store systems and procedures while working collaboratively with the broader team


Customer Service

Priceline Pharmacy
09.2022 - 03.2023
  • Communicated clearly and professionally with customers and team members, both verbally and in writing
  • Provided tailored product recommendations based on individual customer needs
  • Maintained high attention to detail when verifying forms and ensuring documentation accuracy
  • Contributed to the smooth daily operations of the pharmacy through effective teamwork and initiative
  • Delivered friendly, efficient customer service in a fast-paced retail environment
  • Supported customers with informed advice to enhance their overall shopping experience


Customer Service /Barista

Gaziantep Sweets
10.2020 - 01.2023
  • Efficiently prepared and served a variety of hot and cold beverages with speed and consistency
  • Managed multiple orders simultaneously in a fast-paced café environment
  • Maintained high standards of cleanliness, hygiene, and food safety in all service areas
  • Delivered friendly, professional customer service to create a welcoming atmosphere
  • Anticipated customer needs and resolved concerns promptly with practical solutions
  • Supported daily café operations including restocking, cleaning, and front-of-house service
  • Worked collaboratively with team members to ensure smooth service during busy periods

Education

High School Diploma -

Auburn Girls High School
Auburn, NSW
11.2020

University Preparation Program (UPP) -

University of New South Wales
Sydney, NSW
02-2025

Skills

  • Strong verbal and written communication with excellent customer service
  • Over four years’ experience in fast-paced, customer-facing roles
  • Organised, detail-oriented, and confident managing appointments and admin tasks
  • Quick to learn new systems, proficient in Microsoft Office
  • Calm under pressure with proven problem-solving and multitasking skills
  • Culturally aware and able to build rapport with diverse individuals
  • Reliable team player with strong time management and self-discipline

Timeline

Team Member

Spotlight
05.2024 - 07.2025

Customer Service

Priceline Pharmacy
09.2022 - 03.2023

Customer Service /Barista

Gaziantep Sweets
10.2020 - 01.2023

High School Diploma -

Auburn Girls High School

University Preparation Program (UPP) -

University of New South Wales

References

Available Upon Request 

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Farishta Asad Ullah