Farita Anowar
Sydney,Australia
Summary
Graduate roles sought in technology consulting, business analysis, and digital transformation. Proven experience with digital systems, customer data management, and operational processes in dynamic environments. Strong analytical skills and ability to drive efficiency and innovation.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail Assistant
Platypus Shoes
03.2026 - Current
- Supported visual merchandising initiatives to highlight new arrivals and promotions.
- Resolved customer complaints to boost service and satisfaction and escalated higher level issues to supervisor for immediate remediation.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Retail Assistant
Mimco
09.2025 - 02.2026
- Worked in a KPI-driven retail environment consistently exceeding targets across conversion rate, units per transaction, and average order value
- Processed high volumes of transactions while maintaining accuracy across POS and CRM systems
- Conducted needs-based customer interactions to recommend suitable products and improve customer experience
- Supported inventory management and visual merchandising to maintain operational efficiency
Shift Supervisor
Rashays
01.2023 - 07.2025
- Supervised daily operations within a high-volume hospitality environment ensuring efficient service delivery
- Coordinated staff scheduling and workflow allocation during peak trading periods
- Managed end-of-day cash reconciliation and register balancing to ensure financial accuracy
- Resolved customer escalations and operational issues while maintaining service standards
Sales Associate
Reuben F Scarf
08.2022 - 01.2023
- Provided customer-focused sales support while maintaining accurate transaction processing
- Assisted customers with product selection through strong communication and product knowledge
Administrative Receptionist
Deluxe Fashion International
01.2021 - 07.2022
- Managed front-desk operations and acted as the first point of contact for clients and visitors
- Coordinated bookings and administrative documentation with strong attention to accuracy
Education
Bachelor of Information Systems -
University of New South Wales
NSW, Australia08.2026
Skills
- SQL expertise
- Microsoft Excel proficiency
- Data analysis techniques
- AWS cloud foundations
- CRM and POS systems
- Business analysis skills
- Process understanding
- Stakeholder communication
Certification
AWS Academy Graduate - Cloud Foundations, Amazon Web Services
Hobbies and Interests
- Graduate roles in technology consulting
- Business analysis
- Digital transformation
Experience
Experience working with digital systems, customer data, and operational processes in fast-paced environments.
Coursework
- Business Systems Analysis
- Data Management & SQL
- Digital Transformation
- Technology-Enabled Decision Making
Timeline
Retail Assistant
Platypus Shoes
03.2026 - Current
Retail Assistant
Mimco
09.2025 - 02.2026
Shift Supervisor
Rashays
01.2023 - 07.2025
Sales Associate
Reuben F Scarf
08.2022 - 01.2023
Administrative Receptionist
Deluxe Fashion International
01.2021 - 07.2022
Bachelor of Information Systems -
University of New South Wales