Fariza Khan
Loganlea
Summary
-promoted from admin officer to Finance officer
-Promoted from night auditor to senior night auditor and duty manager
• Promoted to Senior Accounts Clerk from Junior Accounts Clerk within a year of employment
• Assistant to HR Manager including management of staff in sister resort “Horizon Beach Resort”
Overview
15
15
years of professional experience
Work History
Finance Officer
CLLIX Apartments & Hotels
02.2024 - Current
- Optimized cash flow management, ensuring timely payment of invoices and reducing outstanding debts.
- Daily Trust Account Reconciliation
- Invoicing via Xero
- Accounts receivable
- Accounts payable
- Month end statement checks and payments
- Preparing monthly financial summary
- Administer insurance policies for owners via an online portal
Administrative Operations Officer
CLLIX Apartments & Hotels
11.2023 - 02.2024
- Managed administrative emails and responded to hotel/resident inquiries
- Oversaw property maintenance tasks using MYBOS software
- Scheduled and tracked carpet cleaning services for hotel operations
- Managed key orders and goods lift operations for residents
Front Office Supervisor/Manager on Duty
Brisbane Airport Hotel Group/
02.2023 - 11.2023
- Trained new front office staff, ensuring thorough understanding of hotel policies and procedures.
- Developed strong relationships with repeat customers through personalized service and attention to detail in meeting their needs.
- Conducted regular performance evaluations for front office staff to foster professional growth and development opportunities.
- Promoted positive work environment by fostering teamwork among front office staff members.
- Property security checks
- Petty cash handling
Senior Manager, Night Operations
Brisbane Airport Hotel Group
10.2022 - 02.2023
- Income Audits including reconciliation of cash and credit card transactions for the day.
- Supervised night audit tasks and performed accommodation audits
- Conducted property security checks and cash handling operations
- Trained new staff and managed guest check-ins and inquiries
Senior Accounts Receivable Clerk
Smugglers Cove Beach Resort
02.2014 - 05.2016
- Collection of daily income from both resorts including bar and restaurant earnings at the end of each shift.
- Balancing ledgers and petty cash
- Accommodation audits
- Raising invoices for accommodation bookings via agents (wotif, expedia etc)
- Supervised stock purchases and foreign exchange transactions
Guest Service Representative
Club Fiji Resort
11.2010 - 02.2014
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
- Developed strong rapport with returning guests to foster loyalty and repeat business.
Education
Bachelor Of Commerce - Economics
University of South Pacific
Fiji Islands 04-2014
Skills
- Financial reconciliation & account management
- Team supervision & training
- Customer service & operations support
- Reservations & front office management
- Inventory & stock control
- Strong interpersonal and analytical skills
- Proficient in Microsoft Office Suite, Opera, MYBOS, and Xero
Languages
English
Full Professional
Hindi
Full Professional
Urdu
Full Professional
Timeline
Finance Officer
CLLIX Apartments & Hotels
02.2024 - Current
Administrative Operations Officer
CLLIX Apartments & Hotels
11.2023 - 02.2024
Front Office Supervisor/Manager on Duty
Brisbane Airport Hotel Group/
02.2023 - 11.2023
Senior Manager, Night Operations
Brisbane Airport Hotel Group
10.2022 - 02.2023
Senior Accounts Receivable Clerk
Smugglers Cove Beach Resort
02.2014 - 05.2016
Guest Service Representative
Club Fiji Resort
11.2010 - 02.2014
Bachelor Of Commerce - Economics
University of South Pacific
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