Professional Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline

Farjana Ahamed

Stanmore Reddy Express
Parramatta,NSW
1
Certification
2027
years of professional experience

Casual Team Member managing front counter transactions, stock replenishment, and floor presentation in busy retail settings. Keeps queues moving, shelves faced, and pricing accurate while supporting clean, safe store conditions. Uses quick problem solving and calm customer service to handle peak trading pressure.

Work History

Casual Team Member

1 Year 7 Months
Stanmore Reddy Express | 01.2025 - Current
  • Run the front counter in a fast-paced retail site, processing transactions quickly to prevent wait times.
  • Managed floor presentation by unpacking stock deliveries, filling shelves, and ensuring product lines faced up for customer accessibility.
  • Resolved stock control issues by rotating inventory, minimizing waste, and maintaining accurate pricing labels.
  • Ensured store safety through regular floor walks to clear trash, address trip hazards, and promptly clean spills.

Casual Sales Assistant

Target, Merrylands, NSW | 2015 - 2020
  • Greeted customers on a busy department store floor, assisting them in locating items with patience and care.
  • Organized and replenished high volumes of clothing, home goods, and general merchandise stock quickly during busy trading hours.
  • Recovered and tidied aisles (faced up stock) to keep the shop floor looking full, clean, and organized.
  • Collaborated with coworkers to complete heavy shift tasks ahead of schedule during major peak sales events.

Sales Associate

2 Years
BRAC Aarong, Bangladesh | 01.2012 - 01.2014
  • Provided exceptional customer service on busy retail floor, contributing to achievement of daily sales targets.
  • Secured cash drawers, processed split payments, and created visual product displays that aligned with brand standards.
  • Delivered exceptional customer service by providing product knowledge and addressing inquiries promptly.
  • Achieved high levels of customer satisfaction through personalized sales approaches and attentive support.
  • Collaborated with team members to maintain an organized and visually appealing retail environment.

Education

Certificate IV - School-Based Education Support

TAFE NSW | Meadowbank, New South Wales | 01-2025

Certificate III - English for Further Study

TAFE NSW | Lidcombe | 01-2024

Skills

Customer service
Transaction processing
Complaint resolution
POS systems
Product knowledge
Stock replenishment
Visual merchandising
Inventory control
Shift supervision
Workplace safety

Certification

First Aid Certification: HLTAID012 First Aid in Education and Care Settings

Interests

Fashion
Adventure Travel
Photography
Camping
Volunteer Work
Swimming

Timeline

Casual Team Member

Stanmore Reddy Express
01.2025 - CurrentRead More

Sales Associate

BRAC Aarong, Bangladesh
01.2012 - 01.2014Read More

TAFE NSW

Certificate III from English for Further Study
Read More

Casual Sales Assistant

Target, Merrylands, NSW
2015 - 2020Read More

TAFE NSW

Certificate IV from School-Based Education Support
Read More
Farjana Ahamed