Farnaz Ahamed
Gilles Plains,Australia
Summary
Positive, compassionate, and dedicated first-year nursing student with solid foundation in patient care practices and medical knowledge. Skilled in administering basic medical procedures and addressing patient needs, along with strong communication and organizational abilities. Committed to making meaningful impact on patient health and well-being.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Guest Services- Fun Creator
Zone Bowling & Timezone
Tea Tree Plaza, Australia
06.2024 - Current
- Provided exceptional customer service by actively listening to guest needs, clearly communicating options, and ensuring all inquiries and concerns were addressed promptly and professionally
- Prepared and served a variety of food and beverages, including specialty coffees, snacks, and meals
- Managed cash register operations, processed transactions, and provided accurate change
- Continuously sought opportunities to enhance service quality, contributing to a positive and enjoyable experience for guests and encouraging repeat visits
- Certified in Responsible Service of Alcohol (RSA) with experience in serving alcoholic beverages, ensuring compliance with legal requirements, and maintaining a safe, environment for customers
Restaurant Team Member
NANDO’S
Tea Tree Plaza, Australia
11.2022 - 07.2024
- Greeted and attended to customers upon entrance
- Maintained clean and orderly restaurant appearance
- Prepared, cooked and served food items
Casual Retail Sales Associate
COTTON ON
Ingle Farm, Australia
10.2021 - 08.2022
- Handled customer service including proceeding POS transactions, sales, and customer communication
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty
- Possessed extensive knowledge of products and promotions in the store to enhance and maintain sales
- Assisted and recommended customers on selecting the best products suited to their style and desires to help them build their dream wardrobe
- Maintained and delivered high KPI's with the POS system
- Cleaned and prepared work areas for opening and end of day
- Arranged and displayed merchandise to promote sales
Education
Bachelor of Nursing -
University of South Australia
01-2027
High School Diploma -
Pinnacle College Elizabeth East
Adelaide, SA12.2022
Skills
- Patient Monitoring
- Vitals monitoring
- Medical Documentation
- Mobility Assistance
- Quality of care standards
- Clear Patient Communication
- Patient Assessments
- Direct Patient Care
Certification
- DHS Working with Children’s Check- 25/07/2024
- NDIS Worker Check- 30/07/2024
- HLTAID009 - Provide Cardiopulmonary Resuscitation Certificate- 21/06/2024
- Criminal History Clearance- 25/05/2024
Professionalreferees
- Josh Gardiner, Manager, Nando’s Tea Tree Plaza, +61 415 430 643
- Sonia Hill, Manager, Zone Bowling Tea Tree Plaza, 0402046890
Timeline
Guest Services- Fun Creator
Zone Bowling & Timezone
06.2024 - Current
Restaurant Team Member
NANDO’S
11.2022 - 07.2024
Casual Retail Sales Associate
COTTON ON
10.2021 - 08.2022
High School Diploma -
Pinnacle College Elizabeth East
Bachelor of Nursing -
University of South Australia