Dedicated guest services attendant with a proven track record in delivering memorable guest experiences. Recognised for strong work ethic, reliability, and effective communication skills.
Overview
2
2
years of professional experience
Work History
Guest Services - Fun Creator
Timezone and Zone Bowling
05.2024 - Current
Fun Squad Factor Award for January 2025 - for being "OBSESSEDwith [Timezone's] new deep cleaning protocol, completing deep cleaning promptly and effectively, and always to a high standard. [Emmett's] ability to take direction and strive for excellence has been outstanding over [the] school holidays!"
Uconnect Champion Award for November 2025 - for connecting with guests and providing exemplary service and communication.
Deliver memorable guest experiences by engaging with guests in a friendly and enthusiastic manner, creating a fun and welcoming environment for all ages.
Provide clear explanations of how games and activities work, ensuring guests of all ages can participate and enjoy their time while minimising misunderstandings.
Operating, maintaining, and troubleshooting/fixing arcade games to reduce downtime and maximise guest enjoyment.
Manage a variety of tasks, including cashier operations, running laser tag, operating bumper cars, maintaining/fixing arcade games, etc, while maintaining a high standard of customer service.
Collaborate with other team members to resolve challenges, stay organised during highly busy shifts, and exceed guest expectations to result in an enjoyable guest experience.