Farron Kickett

Aboriginal Acute Care Coordination Program (AACCP) supports Aboriginal patients admitted to RPH and discharged with acute condition into Perth metro area or WACHS regions of WA. Acute conditions start suddenly and need treatment to improve, such as infection or broken bone. Care coordination works with hospital staff and health providers to make hospital-to-home transition easier. Culturally appropriate support improves patient journey and helps patients move through discharge with more confidence. Education, follow-up, referrals to community-based services, primary health networks, local GP or doctor, and outpatient appointments support recovery and help prevent chronic conditions such as diabetes and heart disease.

The AACC Team (AACCT) can support's the patient when they are in hospital by; by working with the medical team who are who are providing treatment and care whilst the patient is in for the patient who has been in hospital by providing support and advocacy.

also Providing the patient and their family with information and advice to better understand the patient's health condition. • Working the patient to access relevant health services and supports after the patient leaves hospital. • Ensuring that the patient is aware of their follow up medical appointments and have the support the patient needs to attend them. Service Collaboration The AACCP works with stakeholders to form collaborative partnerships with clinical and non clinical service providers to support systemic and ongoing two-way communication. The team provide culturally secure, responsive, coordinated and continuous care for a seamless transition between services and across health care settings. Our aim is to provide a positive experience through every patient journey to enable clients to return to good health and ensure that clinical and cultural needs are being met

• Managed confidential health records, ensuring accurate data entry and compliance with privacy requirements.
• Liaised with clinicians, allied health staff, and support services to streamline care delivery.
• Scheduled clinics and coordinated room availability to support efficient patient flow.
• Prepared reports and correspondence using health service systems and administrative workflows.
• Served as a liaison between patients, families, and healthcare providers to ensure seamless transitions across different levels of care.
• Improved patient outcomes by coordinating care plans and collaborating with multidisciplinary healthcare teams.
• Collaborated with cross-functional teams to develop targeted interventions addressing identified gaps in care delivery systems.

• Coordinated recovery plan facilitation activities, advising individuals on creation and ongoing maintenance of personalized recovery plans connected to stated personal goals.
• Delivered emotional support by providing guidance and targeted support to improve emotional wellbeing and resilience.
• Managed life skills development support for individuals to help build essential skills that foster increased independence and self-sufficiency.
• Collaborated with team members within person-centered framework to promote self-determination and choice.
• Managed crisis response for critical incidents by following established organizational policies and procedures.
• Maintained complete service operations documentation to support ongoing service operations, while attending internal meetings and training activities.

Intensive Family Support Service (IFSS)

Implemented Keedac cultural support for IFSS program to deliver practical parenting education and skills development across living skills, child mental health education, safety education, and protective skills for parents and/or birth families.

Managed end-to-end coordination for Narrogin Men’s Shed program rollout, ensuring consistent behavioral expectations throughout.

• Improved service delivery by identifying process gaps and recommending practical practice enhancements.
• Managed coordination of community-based support services to meet clients’ needs for serious mental illness and co-occurring support.
• Entered client contacts, progress notes, and service referrals into electronic health records to support continuity of care.
• Assessed client needs and connected clients to housing, substance use benefits, and vocational resource options.
• Tracked medication adherence, ensured appointment follow-through, and reviewed risk indicators to maintain client stability.
• Partnered with primary healthcare providers to support holistic assessment and treatment of clients’ mental and physical health needs.
• Managed coordination with schools, hospitals, and law enforcement to facilitate timely information sharing for effective care provision and client advocacy purposes.
• Participated in community initiatives to elevate mental health as essential to overall wellness, contributing to stigma reduction and increased awareness of mental illness.

Support people with severe mental illness and associated psychosocial functional impairment who are not more appropriately supported through the NDIS; and
• Reduce the avoidable need for high intensity, acute health services and promote the effective use of the health system.

Also supported people experiencing mental health challenges such as depression and anxiety so they can improve quality of life. Provided home visits and phone-based support. Assisted clients with referrals to GPs and other health specialists as needed. Facilitated weekly support groups at community hub, including men’s groups, women’s groups, and yarning circles. Organized community hub events with visiting speakers, online presentations, and training courses to build positive mindset and future focus. Planned arts and crafts activities to encourage positive engagement and group interaction.

• Recipient of Professor Fiona Stanley Award for Encouragement.

Student Counsellor, Year 11, 2000 to 2000

• Student Counsellor, Student Counsel 2000
• Youth Advisory Counsellor, Youth Advisory Counsellor for the City of Cockburn 2000-2000