Summary
Work History
Education
Skills
Professional Development & Volunteering
Languages spoken
Timeline
Generic

Farzana Naseri

Melbourne

Summary

Hardworking and passionate job seeker with great communication skills looking for a position to gain experience through customer service, working in a different environment and with different types of people. Available for shifts on weekends, evenings, holidays and public holidays.

Work History

Cashier, Barista, Crew Coach

McDonald's
  • Worked flexible schedule and hours across night, weekend and holiday shifts
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Made and served café beverages with focus on speed, quality and consistency.

Customer Service

Nene Chicken
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Displayed enthusiasm and promoted excellent service to customers.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Customer Service

Taco Bell
  • Provided exceptional customer service, addressing concerns promptly and accurately.
  • Worked effectively in fast-paced environments, and team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.

Education

Victorian Certificate Of Education -

Dandenong High School
12.2025

Skills

  • Clear and Excellent Communication
  • Customer service excellence
  • Cooperative Attitude
  • Honest and Responsible
  • Team Work
  • Management
  • Fast and efficient
  • Work ethic and integrity

Professional Development & Volunteering

House captain 

Dandenong High School

  • Organised fundraisers for charities such as Push up challenge and the Victorian Afghan Association Network
  • Organised and attended weekly meetings to discuss upcoming events and fundraisers.


Access Monash Mentoring (Mentee)

Dandenong High School

  • Built essential study habits and techniques for exam preparation
  • Worked with mentor to explore career pathways and future opportunities

Languages spoken

English

Dari

Timeline

Cashier, Barista, Crew Coach

McDonald's

Customer Service

Nene Chicken

Customer Service

Taco Bell

Victorian Certificate Of Education -

Dandenong High School
Farzana Naseri