Hayley Fraser
Seaton
Summary
Experienced McDonald's employee with a 3-year tenure, progressing from crew member to crew coach. Recently selected for a managerial position based on strong work ethic. Showcased leadership abilities through roles as soccer team coach and captain. Proven track record of success demonstrates potential as an effective leader in any situation.
Overview
3
3
years of professional experience
Work History
Crew Member/coach (front/back/barista/crew Coach)
McDonalds
12.2022 - Current
- Deliver high quality customer service ensuring positive experience while also addressing and resolving customers complaints and inquiries
- Prepare coffees and other cafe items with speed while ensuring quality is maintained
- Preparation of food which is of quality and follows correct safety measures
- Serve as a crew coach mentoring new team members to make them feel inclusive but also to teach them to carry out tasks independently
- Making sure deadlines are met in the store, meaning that customers get food quickly while maintaining quality
- Being able to carry out jobs in many different areas within the store
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Assisted other team members to achieve goals.
- Trained new team members on procedures, customer service, and sales techniques.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
Soccer Coaching
Unley High School
04.2024 - 08.2024
- Coached Open girls soccer at Unley High School
- Communication between Children to ensure matches and games can run successfully
- Organising training sessions and training drills that not only improve player development but also increase team morale, inclusivity and intensity
- Creating a positive environment which allows the team to thrive
- Managed team of 16 players in a competitive yet inclusive setting.
- Voluntary work - Coaching including miniroos under7's game, assistant coach for under15's and helped out coaching at different miniroo carnivals at adelaide jaguars women's soccer club
Soccer Coaching
Mitcham Primary
05.2022 - 09.2022
- Coached Year 7 soccer at Mitcham Primary
- Communication between Children and Parents to ensure matches and games can run successfully
- Organising training sessions and training drills that not only improve player development but also increase team morale and inclusivity
- Creating a positive environment which allows the team to thrive
- Leading and managing a team of 16 players to play in a competitive but inclusive environment where the kids could grow.
Education
Bachelor Of Health Science/masters In Physiotherap - Health
Flinders University
Adelaide, SAHigh School -
Unley High School
Netherby, SA11.2024
High School -
Renfrew High School
Renfrew03.2021
Primary School -
Newmains Primary
Renfrew, Scotland07.2018
Skills
- Time Management
- Organised
- Communication
- Reliable
- Team Player
- Quick Learner
Accomplishments
- House Captain 2024
- Captain of my soccer team (2022 & 2023)
- Best and fairest 2022
- Players Player of the year 2022
Timeline
Soccer Coaching
Unley High School
04.2024 - 08.2024
Crew Member/coach (front/back/barista/crew Coach)
McDonalds
12.2022 - Current
Soccer Coaching
Mitcham Primary
05.2022 - 09.2022
High School -
Renfrew High School
Primary School -
Newmains Primary
Bachelor Of Health Science/masters In Physiotherap - Health
Flinders University
High School -
Unley High School
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