Fatema Haouchar
Liverpool,NSW
Summary
Motivated employee with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
RASHAYS Casual Dining
08.2023 - 09.2023
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
Restaurant Waiter
Lily's Restaurant, Cafe And Bar
06.2023 - 06.2023
- Maintained clean and organized dining areas for optimal guest experience.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
Restaurant Waiter
Bellbird Dining And Bar
02.2023 - 03.2023
- Maintained clean and organized dining areas for optimal guest experience.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Hospitality Certificate I - Hospitality
Liverpool Girls High School
Liverpool, NSW11.2023
Hospitality Certificate II - Hospitality
Liverpool Girls High School
Liverpool, NSW11.2023
High School Diploma -
Liverpool Girls High School
Liverpool, NSW09.2023
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Active Learning
- Cleanliness and hygiene
- Scheduling
Timeline
Restaurant Hostess
RASHAYS Casual Dining
08.2023 - 09.2023
Restaurant Waiter
Lily's Restaurant, Cafe And Bar
06.2023 - 06.2023
Restaurant Waiter
Bellbird Dining And Bar
02.2023 - 03.2023
Hospitality Certificate I - Hospitality
Liverpool Girls High School
Hospitality Certificate II - Hospitality
Liverpool Girls High School
High School Diploma -
Liverpool Girls High School
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