MS Word
Fatema Tuzzohora
Community Service
Melbourne,VIC
Summary
Hardworking and strong background assisting organization and individual with daily tasks. Dedicated and adaptable when tackling various duties and offering help. Upbeat and enthusiastic when accepting instructions with accurate follow through.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Voluntary Worker
Toy Library Point Cook
Melbourne, VIC
- Assisted with organizing toys.
Owner/Manger
MD Express
Melbourne, VIC
06.2018 - 10.2018
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Created and monitored promotional approaches to increase sales and profit levels.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Optimized team hiring, training and performance.
- Checked incoming order and organized new stock.
- Delivered excellent customer service by addressing and resolving customer inquires and complaints.
- Manged inventory control, cash control and store opening and closing procedures.
Manager
Young Ladies Fashion
Mymensingh, Bangladesh
01.2015 - 02.2018
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluate the pricing of the product and appropriately tagging the price.
- Kept detailed records of daily progress to identify and correct areas needing improvement.
- Onboarded new employees with training and new hire documentation.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Evaluated suppliers to maintain cost controls and improve operations.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
BBA - Marketing
Northern University of Bangladesh
Dhaka, Bangladesh 04.2001 -
Diploma in Community Service
TMG College
Melbourne, Vic 03.2020 - Current
Skills
Relationship building
Operations support
Team collaboration
Client relations strength
Administrative tasks
Administrative support
Documentation proficiency
Interpersonal Communication
Software
MS Excel
Timeline
Diploma in Community Service
TMG College
03.2020 - Current
Owner/Manger
MD Express
06.2018 - 10.2018
Manager
Young Ladies Fashion
01.2015 - 02.2018
BBA - Marketing
Northern University of Bangladesh
04.2001 -
Voluntary Worker
Toy Library Point Cook