Summary
Overview
Work History
Education
Skills
References
Languages
Affiliations
References
Timeline
Generic

Fathima Shafqa Mohmed Amzath

Thornhill Park,VIC

Summary

Dynamic professional with a proven track record at Grasshopper Kids Soccer Program, excelling in event planning and customer relationship management. Successfully enhanced program visibility through strategic marketing initiatives and maintained meticulous records. Recognized for effective communication and problem-solving skills, ensuring seamless operations and high participant satisfaction.

Overview

10
10
years of professional experience

Work History

Admin Coordinator

Grasshopper Kids Soccer Program
Ashwood
08.2024 - Current
  • Managed daily administrative tasks including registration, scheduling, and communication with parents and coaches.
  • Coordinated program logistics such as venue arrangements, equipment procurement, and event planning.
  • Maintained accurate records of participant information, attendance, and payment processing.
  • Assisted in marketing efforts by creating promotional materials and managing social media accounts to increase program visibility.
  • Provided excellent customer service by addressing inquiries and resolving issues promptly.
  • Supported the development and implementation of program policies and safety guidelines.
  • Collaborated with team members to ensure smooth operation and continuous improvement of the program.

Customer Service Associate

ELITE Indian Restaurant
, Sri Lanka
06.2015 - 08.2024
  • Company Overview: Sri Lanka
  • Greeted and assisted customers, ensuring a welcoming atmosphere.
  • Took and processed orders accurately, handling cash and card transactions efficiently.
  • Addressed customer inquiries and resolved complaints promptly, maintaining high customer satisfaction.
  • Collaborated with team members to ensure smooth restaurant operations.
  • Maintained cleanliness and organized dining areas to uphold hygiene standards.
  • Promoted special offers and menu items to enhance customer experience.
  • Sri Lanka

Education

Medicine

VITEBSK STATE ORDER OF PEOPLES’ FRIENDSHIP MEDICAL
06-2023

Skills

  • Event planning
  • Program coordination
  • Customer relationship management
  • Record keeping
  • Policy development
  • Cash handling
  • Problem solving
  • Effective communication
  • Time management

References

Available on Request

Languages

English
Professional
Tamil
Professional
Russian
Professional

Affiliations

Red Cross

Model United Nations

References

References available upon request.

Timeline

Admin Coordinator

Grasshopper Kids Soccer Program
08.2024 - Current

Customer Service Associate

ELITE Indian Restaurant
06.2015 - 08.2024

Medicine

VITEBSK STATE ORDER OF PEOPLES’ FRIENDSHIP MEDICAL

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Fathima Shafqa Mohmed Amzath