Summary
Overview
Work History
Skills
Certification
Languages
Timeline
Generic

FATIMA REZAI

2/6 Janice Grove Dandenong North ,Australia

Summary

Motivated and enthusiastic individual seeking new opportunities to grow professionally and build valuable skills. With prior experience in customer-facing roles. Known for delivering excellent customer service, operating as a cashier, and being a friendly, reliable team member. Eager to contribute to a positive work environment and continue learning.

Overview

6
6
years of professional experience
1
1
Certificate

Work History

Hotel Attendant

AHS Hospitality
10.2024 - 04.2025
  • Clean and service guest rooms, including making beds, changing linens, dusting furniture, and vacuuming carpets.
  • Ensure bathrooms are sanitized, including cleaning toilets, sinks, and showers, and replacing used towels with fresh ones.
  • Replenish toiletries, towels, and other amenities in guest rooms to ensure guests have everything they need during their stay.

Restaurant Waitress

Mazar Green House
02.2022 - 07.2024
  • Taking customer orders accurately and efficiently, ensuring a pleasant dining experience.
  • Prepared and served drinks, maintaining high standards of quality and presentation.
  • Maintained cleanliness throughout the restaurant, including dining areas, kitchen, and restrooms.
  • Managed opening and closing duties, ensuring the restaurant was ready for service and properly secured at the end of the day.
  • Assisted in food preparation, including cooking various dishes such as pizza, as needed.

Pick Packing

Overseas
01.2019 - 08.2021
  • Managed online and phone orders, ensuring accuracy and timely processing.
  • Efficiently picked various orders from different areas of the warehouse, meeting order requirements.
  • Packed food items neatly and safely for transport, ensuring they arrived in excellent condition.

Skills

  • Customer service
  • Great communication skills
  • Attention to detail
  • Problem-Solving
  • Time Management
  • Teamwork and Collaboration
  • Relationship building
  • Data Management
  • Problem solving
  • Multitasking
  • Sales & upselling techniques
  • Safety monitoring
  • Assignment management
  • Surface dusting
  • Deep cleaning
  • Restocking supplies

Certification

  • HLT35021 Certificate III in Dental Assisting
  • HLTAID011 First Aid Certificate, 2025
  • Working with Children’s Check 2025
  • Police Check 2025
  • Current Australian Driver’s license

Languages

English
Dari

Timeline

Hotel Attendant

AHS Hospitality
10.2024 - 04.2025

Restaurant Waitress

Mazar Green House
02.2022 - 07.2024

Pick Packing

Overseas
01.2019 - 08.2021

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FATIMA REZAI