Summary
Overview
Work History
Education
Skills
Leadership Experience
Otherroles
Personal Information
References
Languages
Timeline
Generic

Yangshiek Dolma

CHATSWOOD,NSW

Summary

To secure a part-time position in cleaning where I can leverage my extensive experience in hospitality and cleaning to contribute to maintaining a clean and welcoming environment.

Experienced and dedicated hospitality professional with over five years of hands-on experience in hotel services and cleaning. Adept at managing multiple responsibilities with efficiency and attention to detail. Skilled in providing exceptional customer service and maintaining cleanliness standards to ensure guest satisfaction. Proven ability to manage personal and professional responsibilities including raising three children while maintaining employment. Seeking a part-time position in cleaning to utilize expertise and contribute to maintaining a clean and welcoming environment. Dependable [Job Title] proficient in dusting and polishing, steam cleaning and laundering and ironing. Hardworking individual with positive, energetic attitude and excellent time management skills. Committed to working independently and providing top quality service. Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

1824
1824
years of professional experience

Work History

Hotel Attendant

Various Hotels
11.2024 - Current
  • Execute cleaning duties to maintain cleanliness and hygiene standards in guest rooms and common areas
  • Provide exceptional service to guests, ensuring their comfort and satisfaction throughout their stay
  • Collaborate with team members to efficiently manage workload and complete tasks within designated timeframes.

Canteen Assistant

Mackellar Girls School
11.203 - 11.2014
  • Assisted in food preparation and serving in a fast-paced canteen area to uphold hygiene standards
  • Interacted with customers to ensure their needs were met and provided excellent service.

Cleaner

Transfield
11.201 - 10.2013
  • Performed cleaning duties in various settings, including commercial and residential spaces
  • Utilised cleaning equipment and products efficiently to achieve desired results
  • Ensured compliance with safety and sanitation regulations at all times.

Restaurant Owner

Sydney
01.2000 - 01.2002
  • Owned and operated a successful restaurant business, managing all aspects of daily operations
  • Oversaw staff hiring, training, and scheduling to maintain a high level of service
  • Managed finances, inventory, and customer relations to ensure profitability and customer satisfaction.

Education

Adult Migrant English Program Certificate II English -

TAFE

Hospitality Course -

TAFE

Cleaning Course -

TAFE

Certificate III in Aged Care -

TAFE
12.2017

Certificate II in English -

TAFE
06.2017

Skills

  • Communication
  • Problem-solving
  • Cash handling proficiency
  • Housekeeping standards
  • Concierge services
  • Cleaning techniques
  • Surface sanitation
  • Safe Chemical Handling
  • Safety Monitoring
  • Teamwork and Collaboration
  • Multitasking and Prioritizing
  • Customer Service
  • Problem-Solving
  • Time Management

Leadership Experience

Successfully led a team to exceed sales goals while maintaining excellent customer satisfaction scores.

Otherroles

  • Library Assistant
  • Hotel Room Attendant - various hotels

Personal Information

Title: Hospitality Professional

References

Claude Chung, Employment Advisor, Olympus Solutions, 0429 566 055

Languages

Tibetan
Native or Bilingual
Chinese (Mandarin)
Professional Working
English
Professional Working

Timeline

Hotel Attendant

Various Hotels
11.2024 - Current

Restaurant Owner

Sydney
01.2000 - 01.2002

Adult Migrant English Program Certificate II English -

TAFE

Hospitality Course -

TAFE

Cleaning Course -

TAFE

Certificate III in Aged Care -

TAFE

Certificate II in English -

TAFE

Canteen Assistant

Mackellar Girls School
11.203 - 11.2014

Cleaner

Transfield
11.201 - 10.2013
Yangshiek Dolma