Fayth Etherington
Gunnedah ,Nsw
Summary
Seasoned duty Manager with history of success in all areas of restaurant/bar operations. Hardworking and resourceful with attention to detail and organized nature.
Ready to take on new challenges with roles within the Industry.
Driven leader with strong problem-solving and customer service skills.
Dedicated to providing highest level of service to customers and creating pleasant work environment for staff.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organisational skills eager to progress my career in management roles to the highest level. Ready to help team achieve company goals as-well as progress and exceed levels of satisfaction and care within the industry.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bar/Hotel Duty Manger
Railway Hotel
Gunnedah
04.2022 - Current
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Closed out cash register and prepared cashier report at close of business.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
Bar and Gaming Attendant
Gunnedah Hotel
Gunnedah, NSW
03.2021 - 05.2022
RSA Marshall
Evolution Security Services
Morisset, NSW
11.2020 - 04.2021
- Gathered facts from interviews of suspects, witnesses, and complainants.
- Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
- Delivered calm, professional testimony to support case evidence, establish timelines, and offer law enforcement expertise.
- Followed constitutional standards to properly obtain and execute warrants for arrests and searches.
Bar and Gaming Attendant
Tamworth Hotel
Tamworth, NSW
09.2020 - 02.2021
Bar and Gaming Attendant
Tudor Hotel
Tamworth, NSW
08.2020 - 02.2021
- Welcomed and greeted customers, answered questions and provided excellent customer service to contribute to memory-making experience.
- Maintained clean and safe work environment and monitored immediate area and surroundings for trash and debris.
- Monitored gaming activities in assigned area for gaming illegal actions or suspicious activities.
- Understood and demonstrated proper play of games to promote safety practices while opening, operating and closing venue.
Service Station Attendant
Caltex
Tamworth, NSW
01.2020 - 09.2020
Kitchen Hand
Imperial Hotel
Quirindi, NSW
11.2019 - 09.2020
Store Assistant
Carlos Iga
Quirindi, NSW
01.2019 - 01.2020
Education
High School Diploma -
Quirindi High School
Quirindi, NSW11.2018
Skills
- Safe Work Practices
- Proven ability of EGM machinery maintenance and supervision up to 20 machines
- Technology proficiency in the use of POS systems
- Sales and revenue optimisation
- Customer Needs Assessments
- management of financial transactions and oversee banking exchanges
- Safety Awareness
- Thorough guest relation’s management
- Stock control/ ordering
- First aid CPR certification
- Experienced Tab/ keno training and machine maintenance refreshed yearly
- Strategic Planning
- Equipment Maintenance
- Overseeing of a team of up to 35 employee’s in multiple areas of the business-ie- bar, kitchen, bottle shop
- Staff Training
- Legal Compliance
- Conflict resolution
- Team Leadership
- Shift Scheduling
- Marketing Plan Development
- Online presence upkeep
- Reading Comprehension
Certification
RoSA completed 21/07-2020
Contact
Gunnedah , Nsw 2380
Education
Quirindi, NSW
Timeline
Bar/Hotel Duty Manger
Railway Hotel
04.2022 - Current
Bar and Gaming Attendant
Gunnedah Hotel
03.2021 - 05.2022
RSA Marshall
Evolution Security Services
11.2020 - 04.2021
Bar and Gaming Attendant
Tamworth Hotel
09.2020 - 02.2021
Bar and Gaming Attendant
Tudor Hotel
08.2020 - 02.2021
Service Station Attendant
Caltex
01.2020 - 09.2020
Kitchen Hand
Imperial Hotel
11.2019 - 09.2020
Store Assistant
Carlos Iga
01.2019 - 01.2020
High School Diploma -
Quirindi High School