Federica Vignola

• Provide a friendly, harmonious contact with all customers and suppliers.
• Assist with bookings for servicing and repair of vehicles and equipment
• Raise work orders, process quotes and purchase orders as required.
• Contact suppliers and obtain order numbers, service documents for work completed.
• Closing out completed work orders in the CMMS (Mex).
• Answer customer and supplier enquires concerning vehicles back in service.
• Assist with maintaining the service schedule compliance for all West coast Business units.
• Assist the scheduler with deferred service and repairs, liaising with customers to ensure equipment is re-booked at a time suitable to suppliers.

•Utilise JDE software to develop comprehensive maintenance plans and schedules.

• Coordinate with maintenance technicians, and to ensure timely execution of maintenance activities.

• Maintain accurate records of maintenance activities, including work orders, equipment history, and inventory levels.

• Monitor inventory levels of spare parts and equipment and coordinate procurement as needed.

• Collaborate with other departments to optimize maintenance schedules and minimize disruptions to production.

• Actively checking Work Orders for any errors such as wrong parts number, or uncompleted Service sheets, by the mechanics.