Summary
Overview
Work History
Education
Skills
Affiliations
Interests
Timeline
Placements
Education
Generic

Felicia Doherty

Drouin

Summary

Passionate individual with strong background in delivering quality results through effective teamwork and adaptability. Skilled in building relationships and working with young people and familieis, problem-solving, and ensuring smooth operations. Known for reliability, strong work ethic, and ability to meet changing needs with positive attitude. Focused on achieving goals and contributing to team success.

Overview

2026
2026
years of professional experience

Work History

Education Support Officer

Berry Street Victoria
01.2025 - Current


One on one support with students

Behaviour management

Assist with delivery of lesson plans

Help students achieve success in the classroom and help to achieve social and emotional goals

Help to set and track progress of wellbeing goals for students

Liaise with wellbeing staff regarding progress of young people

Use trauma informed and berry street practices to ensure young feel safe in the environment

Help to deescalate and regulate young people and encouraging young people to use regulation strategies

Sales associate

JB HI FI
10.2021 - Current
  • Assisting customers with product inquiries and resolving issues
  • Building relationships with customers to understand their needs, recommend products to drive sales, meet and exceed targets
  • Work within a team environment assisting in training new sales assistants
  • Develop and maintain up to date product knowledge and training

Learning Support Officer

Hampton Park Secondary College
03.2023 - Current
  • One on one support with students
  • Behavior management
  • Assist with delivery of lesson plans
  • Help students achieve success in the classroom and socially
  • Implement Individual education plans provide professional and concise feedback on student progression

Department of Justice, Children’s Court Youth Diversion
  • Undertake diversion assessments under supervision
  • Implement and complete diversion plans and reports under supervision
  • Manage own case load and undertake community assessments
  • Completion reports
  • Use of social work theories to guide decision making and case outcomes
  • Undertake mental health screenings and implement mental health safety plans with young people

Peninsula Health, The Mornington Centre
  • Undertake psychosocial assessments under supervision
  • Write professional and concise case notes
  • Build positive working relationships with patients
  • Complete referrals under supervision
  • Use of social work theories to guide decision making and case outcomes
  • Undertake risk assessments
  • Work within a multidisciplinary and interdisciplinary team

Education

Master of Social Work -

Monash University
12-2024

Honour’s - Psychological science

ISN Psychology
01.2022

Bachelor of Psychological Science - Psychology

Swinburne University of Technology
Melbourne, VIC
01-2021

ASIST certification -

LivingWorks
Melbourne, VIC
01.2024

Diploma of sports and recreation -

SEDA College
01.2015

Certificate IV in sport and recreation -

SEDA College
Melbourne
01.2014

Certificate III in education support -

SEDA College
Melbourne, VIC
01.2013

Certificate III in community programs -

SEDA College
Melbourne
01.2013

Skills

  • Initiative-Driven Professional
  • Efficient Learner
  • Reliable
  • Welcoming Attitude
  • Conflict Resolution Skills
  • Computer Proficiency
  • Strategic Problem Solving
  • Case management
  • Collaboration with teachers
  • Student advocacy

Affiliations

  • Enjoy playing football
  • Enjoy reading
  • Enjoy spending time outdoors
  • Enjoy spending time with and looking after my pets

Interests

Sports

Reading

spending time outdoors

enjoying spending time with my pets

Timeline

Education Support Officer

Berry Street Victoria
01.2025 - Current

Learning Support Officer

Hampton Park Secondary College
03.2023 - Current

Sales associate

JB HI FI
10.2021 - Current

Department of Justice, Children’s Court Youth Diversion

Peninsula Health, The Mornington Centre

Master of Social Work -

Monash University

Honour’s - Psychological science

ISN Psychology

Bachelor of Psychological Science - Psychology

Swinburne University of Technology

ASIST certification -

LivingWorks

Diploma of sports and recreation -

SEDA College

Certificate IV in sport and recreation -

SEDA College

Certificate III in education support -

SEDA College

Certificate III in community programs -

SEDA College

Placements

  • Peninsula Health, The Mornington Centre, Undertake psychosocial assessments under supervision, Write professional and concise case notes, Build positive working relationships with patients, Complete referrals under supervision, Use of social work theories to guide decision making and case outcomes, Undertake risk assessments, Work within a multidisciplinary and interdisciplinary team
  • Department of Justice, Children’s Court Youth Diversion, Undertake diversion assessments under supervision, Implement and complete diversion plans and reports under supervision, Manage own case load and undertake community assessments, Completion reports, Use of social work theories to guide decision making and case outcomes, Undertake mental health screenings and implement mental health safety plans with young people

Education

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Felicia Doherty