Felicity Brown
Taree,NSW
Summary
I am a dedicated and compassionate individual with a professional background in hairdressing, with over 5 years of experience providing quality service while ensuring client satisfaction with excellent customer service. Developing strong relationships with a deep understanding to connect with clients on a personal level of trust, to provide the service they desire.
I am currently pursuing studies in Individual Disability Support to develop skills and knowledge while being committed to enhancing quality support for individuals in the community.
Overview
8
8
years of professional experience
Work History
Domestic Assistant
Australian Unity
Taree, NSW
11.2024 - Current
- Followed standard infection control protocols to avoid illness or contamination.
- Accompanied clients to appointments and arranged transportation.
- Assisted in grocery shopping according to the weekly meal plan.
- Stocked kitchen cupboards with groceries and other items for daily use.
- Performed laundry duties such as washing, drying, folding, and ironing clothes.
- Maintained a clean and organized living environment by vacuuming, dusting, mopping, and sweeping floors.
- Performed daily maintenance tasks such as cleaning bathrooms, showers, and common areas.
- Time management: Efficiently handling tasks and maintaining schedules.
Senior Hairdressing
The Barbers Chair
Taree, NSW
03.2020 - 07.2025
- Promote products and services.
- Greet and prepare clients.
- Scheduling appointments and collecting payments.
- Maintained a clean work environment by sanitizing tools and equipment after each use.
- Recycle and dispose of garbage.
- Provided hair treatments for various types of hair.
- Ladies' styled cuts: layering, face framing, texturing, and pixies.
- Men's styled cuts: Fades, Tapering, Low/Mid Fade, Combover and Moustaches
- Styled volume blowouts with heat tools and products
- Formal upstyling with heat tools and products.
- Roller sets.
- Perming
- Streaking Cap, Foiling, Balayage, Reverse Balayage.
- Baby lights, money piece, detailed face framing foilyage, full head baby lights.
- Tint, toning, semi-permanent, and demi-permanent colour.
- Colour correction.
Senior Hairdresser
just Cuts
Forster , NSW
09.2024 - 03.2025
- Promote products and services.
- Greet and prepare clients.
- Scheduling appointments and collecting payments.
- Maintained a clean work environment by sanitizing tools and equipment after each use.
- Basic cleaning, product shelves, sweeping and mopping floors, sanitizing combs, brushes, chairs, and mirrors.
- Recycle and dispose of garbage.
- Shaved, trimmed and shaped beards and mustaches.
- Men's fades, tapering, low/mid fade, and combover.
- Ladies' styled haircuts, layering, texturing, and face framing.
- Conducted basic hair treatments, including deep conditioning and scalp massages.
Hairdressing Apprentice
Salt Hair Co
Lake Cathie, NSW
07.2019 - 03.2020
- Responded to customer inquiries by phone, email, and in person.
- Sanitized workstations and salon equipment to reduce risk of infection.
- Kept salon tidy and clean by sweeping away cut hair, washing dirty linens and emptying trash.
- Upsold additional products or services to clients when appropriate.
- Shaved, trimmed and shaped beards and mustaches.
- Organized inventory of supplies including shampoo, conditioner, colorants.
- Maintained accurate records of client visits including details of any changes made to their style or colouring.
- Performed hair styling, cutting, colouring and other treatments as requested by clients.
Commerical Cleaner
ASF Cleaning services
Hallidays Point, NSW
05.2017 - 07.2019
- Sanitized restrooms, including cleaning toilets, urinals, and sinks, and replenishing supplies.
- Removed trash from bins and disposed of it properly according to regulations.
- Replenished bathroom and kitchen supplies, including soap, toilet paper, and paper towels.
- Followed safety procedures when working with hazardous materials such as bleach or disinfectants.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Followed safety processes for all manual and electric cleaning equipment.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
Cert III Individual Disability Support
TAFE NSW
NSW07-2025
First Aid
Australian Unity
01-2025
Supporting Safe & Enjoyable Meals NDIS
TAFE NSW
NSW01-2024
Hand Hygiene For Non-Clinical Workers
TAFE NSW
NSW01-2024
Precise Thick N Instant DDIS
TAFE NSW
NSW01-2024
Cert III Hairdressing
TAFE NSW
NSW01-2022
Completed Year 12
Wingham High School
Wingham, NSW01-2016
Cert II Salon Assistant
TAFE NSW
NSW01-2015
Skills
- Multitasking
- Time management
- Customer service
- Communication Skills
- Team collaboration
- Attention to Detail
- Patience and compassion
- Adaptability and flexibility
References
References available upon request.
Timeline
Domestic Assistant
Australian Unity
11.2024 - Current
Senior Hairdresser
just Cuts
09.2024 - 03.2025
Senior Hairdressing
The Barbers Chair
03.2020 - 07.2025
Hairdressing Apprentice
Salt Hair Co
07.2019 - 03.2020
Commerical Cleaner
ASF Cleaning services
05.2017 - 07.2019
Cert III Individual Disability Support
TAFE NSW
First Aid
Australian Unity
Supporting Safe & Enjoyable Meals NDIS
TAFE NSW
Hand Hygiene For Non-Clinical Workers
TAFE NSW
Precise Thick N Instant DDIS
TAFE NSW
Cert III Hairdressing
TAFE NSW
Completed Year 12
Wingham High School
Cert II Salon Assistant
TAFE NSW
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