Felicity Stavis
Sydney,NSW
Summary
Dynamic Retail Store Manager with a proven track record in inventory management, visual merchandising, and team leadership. Successfully implemented strategies that elevated customer satisfaction and drove sales growth, leading to measurable improvements in store performance.
Overview
6
6
years of professional experience
Work History
Retail Store Manager
SHEIKE & Co Pty Ltd
Parramatta, NSW
12.2025 - Current
- Supervised daily retail operations, including staff scheduling and inventory management.
- Trained staff in customer service and sales techniques to enhance performance.
- Organized merchandise displays to maximize product visibility and appeal.
- Maintained inventory accuracy through regular assessments and stock audits.
- Implemented visual merchandising standards to align with brand guidelines.
- Collaborated with team members to meet store goals and objectives.
- Monitored market trends and local competitors to inform strategic initiatives.
Retail Store Manager
SHEIKE & Co Pty Ltd
Burwood, NSW
10.2025 - 11.2025
- Implemented strategies that elevated customer satisfaction and strengthened brand loyalty.
- Analyzed sales data to uncover trends and refine operational strategies.
- Prepared performance appraisals for employees, delivering constructive feedback for improvement.
- Utilized attention to detail to identify gaps, preventing store losses through corrective actions.
Performer
Universal Studios Resorts World at Sentosa Pte. Ltd
Singapore
08.2024 - 08.2025
- Engaged audiences through dynamic character portrayals in live shows.
- Collaborated with team members to facilitate smooth production and stage transitions.
- Memorized lines and choreography during rehearsals for multiple roles.
- Maintained readiness of stage props and equipment for each performance.
- Participated in training sessions to refine performance skills and techniques.
Retail Sales Associate
SHEIKE & Co Pty Ltd
Burwood, NSW
12.2023 - 08.2024
- Assisted customers with product selection and styling advice.
- Managed inventory by restocking items and organizing merchandise displays.
- Processed sales transactions accurately using point-of-sale systems.
- Maintained store cleanliness and ensured a welcoming atmosphere for shoppers.
- Handled customer inquiries and resolved issues efficiently and professionally.
Retail Sales Associate
Fresh Soul Clothing Pty Ltd
Burwood, NSW
01.2020 - 12.2023
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Operated point-of-sale systems accurately to process payments from customers.
Education
Advanced Diploma Of Performing Arts - Musical Theater
ED5INTERNATIONAL HOLDINGS PTY LTD
North Strathfield, NSW12-2021
Higher School Certificate (HSC) -
Bethlehem College
Ashfield12-2019
Skills
- Staff training
- Inventory management
- Visual merchandising
- Customer engagement
- Sales analysis
- Customer relationship management
Timeline
Retail Store Manager
SHEIKE & Co Pty Ltd
12.2025 - Current
Retail Store Manager
SHEIKE & Co Pty Ltd
10.2025 - 11.2025
Performer
Universal Studios Resorts World at Sentosa Pte. Ltd
08.2024 - 08.2025
Retail Sales Associate
SHEIKE & Co Pty Ltd
12.2023 - 08.2024
Retail Sales Associate
Fresh Soul Clothing Pty Ltd
01.2020 - 12.2023
Advanced Diploma Of Performing Arts - Musical Theater
ED5INTERNATIONAL HOLDINGS PTY LTD
Higher School Certificate (HSC) -
Bethlehem College