FELIX ISMAY
Mornington,TAS
Summary
Highly reliable and dedicated student seeking to break into the workforce. Outgoing and friendly, with a passion for engaging with others. Fast learner with a strong initiative. Enjoys contributing as part of a team and confident working independently. Full availability across a 7-day week, including evenings, weekends, and public holidays.
Energetic and dependable professional with excellent customer service, organizational, and communication skills. Anticipates customer needs and provides proactive service while quickly and accurately responding to inquiries. Consistently demonstrates a positive attitude and creates a welcoming atmosphere for customers and colleagues.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Festival Attendant/FOH/Production
DarkLab Pty Ltd
06.2024 - 06.2024
- Responsibilities included ticketing, providing information to customers, giving directions, and assisting with production at Winter Feast and Solstice Swim
- Operating Point of Sale (POS) devices to facilitate ticketing for customers and assisted with the packing up of the festival.
- Collaborated with team members to improve overall service quality and guest experience.
- Responded to customer requests efficiently and with knowledgeable assistance.
Bar Attendant
Federal Group
11.2023 - 05.2024
- Tasked with catering to customers by serving a variety of beverages, including beer, wine, spirits, and mixed drinks
- Additionally, handling the preparation of coffee and the skilful crafting of cocktails
- Duties also involved offering customers detailed information about the various products available
- Adeptly operated Point of Sale (POS) devices to facilitate seamless transactions for customers.
- Managed cash register transactions accurately, ensuring proper handling of payments and tips.
- Successfully collaborated with other staff members to provide seamless service during high-volume periods.
- Checked ID cards and verified bar guests were of legal age.
- Restocked ice, condiments, and snacks.
Bar Attendant
University of Tasmania Football Club
06.2023 - 10.2023
- Serving patrons of the Football Club ordered drinks, including beer, wine, mixed drinks
- Operating a range POS system.
- Managed cash register transactions accurately, ensuring proper handling of payments and tips.
- Successfully collaborated with other staff members to provide seamless service during high-volume periods.
- Checked ID cards and verified bar guests were of legal age.
Festival Attendant/FOH
DarkLab Pty Ltd
06.2023 - 06.2023
- Responsibilities included ticket scanning, provide information to customers, giving directions and assisting with production at Dark Mofo.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
Education
Bachelor of Science - Physics, Mathematics, Computer Science
University of Tasmania
Hobart, TAS11.2025
Skills
- Confident engaging with others
- Reliable and punctual
- Hardworking and dedicated
- Fast learner with a strong initiative
- Outgoing and friendly
- Flexible with open availability
- Word
- Excel
- Photoshop
- CSS/HTML/JavaScript
- Cooking/Cleaning
- C
- SQL
- React Native
- Java
- Python
- C
- C#
- Matlab
- CAD
- Blender
- 3dsMax
- Unreal engine
- GitHub
- Discord
- Software
- Nodejs
- Strong Work Ethic
- Patience and understanding
- Team player attitude
- Reliability and punctuality
Certification
- RSA #OL2384293
- Food & Safety certificate# 00342624
- Introduction to Food and Beverage Service #13573054-8696291
- White card #1855162
References
- Sam Carey, 0437 680 249, samcarey99@outlook.com, Utas
- Angelina Jackson, 0437 247 714, angie5254@gmail.com, TUFC
Extracurricular Activities
Deloitte Virtual Experience Program, 2022-01-01, 2022-01-01, 10, Data Analysis, Development, Cyber Security, Coding, Forensic Technology
Timeline
Festival Attendant/FOH/Production
DarkLab Pty Ltd
06.2024 - 06.2024
Bar Attendant
Federal Group
11.2023 - 05.2024
Bar Attendant
University of Tasmania Football Club
06.2023 - 10.2023
Festival Attendant/FOH
DarkLab Pty Ltd
06.2023 - 06.2023
Bachelor of Science - Physics, Mathematics, Computer Science
University of Tasmania
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