Felix ZHAO
WATERLOO,NSW
Summary
I am a hard-working , patient, self-motivated person. I am willing to communicate with colleagues. I have good communication skills, willing to serve customers heartily .I have a two-year student visa which allows me to work . I am enthusiastic and reliable , skilled in anticipating customer needs and resolving issues in timely manner. I can maintain focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Supermarket Assistant
Hema Fresh Supermarket
02.2023 - 06.2023
- Streamlined product restocking, ensuring shelves remained full and visually appealing for customers.
- Ensured proper rotation of perishable items, reducing waste and ensuring optimal freshness for customers.
- Enhanced customer satisfaction by providing prompt and friendly service at the checkout.
Restaurant Waiter
McDonald's Wuning South Road
08.2021 - 12.2021
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained clean and organized dining areas for optimal guest experience.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
After-school Tutor
Private Persons
09.2020 - 09.2021
- Improved students'' overall academic performance by providing one-on-one tutoring in various subjects.
- Assisted students with homework assignments, ensuring timely completion and thorough understanding of concepts.
- Developed customized lesson plans tailored to each student''s individual needs and learning style.
Education
Master of Professional Accounting - Accounting
University of New South Wales
Sydney, NSW01.2026
Bachelor of Science -
East China Normal University
SHANGHAI,CHINA06.2023
Skills
- Customer Assistance
- Stock management
- Customer Service
- Team contribution
- Good Communication
- Preparing orders
- Cleaning skills
- Retail Sales
- Attention to Detail
- Merchandise Display
- Order Fulfillment
Visa
I have a Australian 500 student visa which expires in March 2026.
Languages
English
Full Professional
Mandarin
Native or Bilingual
Timeline
Supermarket Assistant
Hema Fresh Supermarket
02.2023 - 06.2023
Restaurant Waiter
McDonald's Wuning South Road
08.2021 - 12.2021
After-school Tutor
Private Persons
09.2020 - 09.2021
Master of Professional Accounting - Accounting
University of New South Wales
Bachelor of Science -
East China Normal University
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