Fergal Donohoe
Drogheda,NSW
Summary
An avid skier and experience Bartender with over 5 years in fast-paced settings. Expert in crafting quality cocktails, managing inventory, and delivering excellent customer service. Adept at multitasking, I thrive in creating a lively atmosphere while prioritizing efficiency and customer satisfaction. I have completed a season in Tignes Les Brevieres as a chalet host and I am keen to get back on the mountain.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Chalet Host
White Horizon
Tignes, Les Brevieres
12.2022 - 05.2023
- Responded promptly to guest inquiries regarding local attractions and services.
- Conducted regular training sessions for staff members on customer service standards.
- Organised social events for guests in order to create a more enjoyable experience during their stay.
- Organised weekly inventory checks of the food pantry and beverage stocks.
- Organised daily cleaning of the chalet and replenished supplies as required.
- Greeted clients and provided personalized support to meet unique needs.
- Performed basic repairs on equipment used around the chalet when necessary.
Bartender
WRK WRK
Dublin
01.2018 - 12.2022
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
- Maintained safety and sanitation standards with firm enforcement amongst bar staff.
- Arranged bottles and glasses behind bar to make attractive displays.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Neatly sliced and pitted fruit for garnishing drinks.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
Education
Bachelor of Science - International Business Management
Dublin Institute of Technology
05-2021
Skills
- Reservation Coordination
- Customer Service
- Community Relations
- Luggage Handling
- Marketing
- Social Media Networking
- Event Planning
- Business Support
- Event and Party Planning
- Training and Mentoring
- Guest Experiences
- VIP Services
- Item Pickup and Delivery
- Management Interaction
- Clear Communication
- Reservations Management
Certification
- Drivers license
Languages
English
Native/ Bilingual
French
Limited
References
References available upon request.
Timeline
Chalet Host
White Horizon
12.2022 - 05.2023
Bartender
WRK WRK
01.2018 - 12.2022
Bachelor of Science - International Business Management
Dublin Institute of Technology
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