Summary
Overview
Work History
Education
Certification
Languages
Timeline
Receptionist

Fifi YU CHEN

Everton Park,QLD

Summary

I am currently enrolled in a kitchen management course, which has provided me with most of the knowledge needed for kitchen work. This is quite different from my previous work experience, as I am now transitioning into a new career path. Back in middle and high school, I worked in many restaurants and developed a love for cooking. This passion and early hands-on experience are helping me adapt to my new focus in the culinary field.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Receptionist

Body Haven Massage
03.2022 - Current
  • Schedule and manage appointments and cancellations.
  • Process payments and manage cash register or point-of-sale systems.
  • Handle customer complaints calmly and efficiently.

Massage Therapist

Many Different Employers
10.2017 - 02.2022
  • Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
  • Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.

Sales Agent

MITSUI OUTLET PARK
02.2016 - 11.2017
  • Explained features and advantages of tableware and dinnerware products or services to promote sales.
  • Expanded client base by diligently prospecting new leads and effectively presenting product offerings.

Landscape Designer

Harvest Ground Art Model
05.2013 - 12.2014
  • Enhanced client satisfaction by developing high-quality prototypes and models within specified deadlines.
  • Mentored junior team members, sharing expertise in various modeling techniques and materials.

Restaurant Waiter

Hot Pot Restaurant
02.2011 - 10.2011
  • Maintained clean and organized dining areas for optimal guest experience.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.

Prep Cook

Steak My Home
09.2010 - 02.2011
  • Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Followed orders from head chef to establish productive and timely preparation of meals.

Prep Cook and Waiter

Pasta Restaurant
10.2009 - 08.2010
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Make drinks and provide tableside service


Restaurant Waiter

Weston Steak
05.2007 - 03.2008
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Maintained clean and organized dining areas for optimal guest experience.
  • Answered customers' questions, recommended items, and recorded order information.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.

Education

Certificate IV - Kitchen Management

Mastery Institute Australia (MIA)
Gold Coast, QLD
10-2025

Diploma - Landscape Design

TAFE Queensland
QLD
12-2023

Certificate III - Horticulture

TAFE Queensland
QLD
12-2022

Certificate II - Horticulture

TAFE Queensland
QLD
06-2022

Bachelor - Architecture

Hwa Hsia University of Technology
Taiwan
01-2015

Certification

  • HLTAID009 Provide cardiopulmonary resuscitation
  • HLTAID010 Provide basic emergency life support
  • HLTAID011 Provide First Aid

Languages

Chinese (Mandarin)
Native or Bilingual
English
Professional Working

Timeline

Receptionist

Body Haven Massage
03.2022 - Current

Massage Therapist

Many Different Employers
10.2017 - 02.2022

Sales Agent

MITSUI OUTLET PARK
02.2016 - 11.2017

Landscape Designer

Harvest Ground Art Model
05.2013 - 12.2014

Restaurant Waiter

Hot Pot Restaurant
02.2011 - 10.2011

Prep Cook

Steak My Home
09.2010 - 02.2011

Prep Cook and Waiter

Pasta Restaurant
10.2009 - 08.2010

Restaurant Waiter

Weston Steak
05.2007 - 03.2008

Certificate IV - Kitchen Management

Mastery Institute Australia (MIA)

Diploma - Landscape Design

TAFE Queensland

Certificate III - Horticulture

TAFE Queensland

Certificate II - Horticulture

TAFE Queensland

Bachelor - Architecture

Hwa Hsia University of Technology

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