Fifita Halaapiapi

McDonald's Restaurant

08.2022 - 05.2023

Took orders, prepared meals, and collected payments.
Worked front counter, drive-thru and other areas.
Worked well with teammates and accepted coaching from management team.
Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety and customer satisfaction.
Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
Greeted customers promptly and took orders to keep flow of traffic moving.
Listened attentively to customer complaints or requests and resolved issues without need to escalate.
Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
Became familiar with products to answer questions and make suggestions.
Delivered complete food orders to guests and confirmed customer satisfaction with completed order.
Reduced customer wait times by quickly operating customer window and sales register.
Greeted customers entering restaurant with enthusiasm and warmth and served [Number] customers.

Summary