Hi, I’m
Fihl Jannah Mariwa
Working Student
Unit 10 127 Grattan St. Carlton,VIC
Summary
Hardworking and dependable worker/assistant with solid history of cleaning industry service. Proficient in maintaining proper arrangement in all areas, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
years of professional experience
2
years of post-secondary education
Work History
Oaks Hotel & ResortsMelbourne, VIC
Housekeeping, Public Area Cleaner and Supervision
01.2023 - 04.2023
Job overview
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
Stalactites RestaurantMelbourne , VIC
Front of House Team Member
10.2021 - 12.2021
Job overview
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Performed cash handling activities and secured nightly bank deposits.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
Cleaningly Home Services
Professional Domestic Cleaner
07.2021 - Current
Job overview
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Operated industrial washing machines and dishwashers to clean linens and dishware.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Adhered to professional house cleaning checklist.
- Provided excellent house cleaning and maid services to clients.
- Changed bed linens and collected soiled linens for cleaning.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Sorted, laundered and put away various laundry items.
Education
Carlton Neighbourhood Learning Centre 20 Princes St, Carlton North VIC 3054
Certificate from Language of Health Services
02.2023 - 06.2023
The University High School77 Story St, Parkville 3052
Senior Secondary Certificate Of Education
02.2021 - 10.2022
Training College of Australua
Short Course from HLTAID011 Provide First Aid
12.2021 - 12.2021
Skills
Professionalism
undefinedTimeline
Carlton Neighbourhood Learning Centre
Certificate from Language of Health Services
02.2023 - 06.2023
Housekeeping, Public Area Cleaner and Supervision
Oaks Hotel & Resorts
01.2023 - 04.2023
Training College of Australua
Short Course from HLTAID011 Provide First Aid
12.2021 - 12.2021
Front of House Team Member
Stalactites Restaurant
10.2021 - 12.2021
Professional Domestic Cleaner
Cleaningly Home Services
07.2021 - Current
The University High School
Senior Secondary Certificate Of Education
02.2021 - 10.2022
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