Finley Eastwood
Broome,Australia
Summary
Front of House professional with hands-on experience in guest service and operations. Proven ability to enhance guest satisfaction through effective communication, problem-solving, and organizational skills. Strong collaborator focused on achieving team goals and adapting to changing needs. Reliable and personable, with expertise in handling high-pressure situations and multitasking.
Overview
4
4
years of professional experience
Work History
Front of House
Seashells Resort Broome
12.2024 - Current
- Managed guest bookings, calendars, and email correspondence
- Delivered warm and professional guest greetings
- Provided exceptional customer service, earning frequent guest compliments
- Referred to as “guest favourite” by General Manager
- Assisted with housekeeping and room preparation
Pizza Chef & Floor Staff
Spinifex Brewery Broome
02.2023 - 04.2025
- Prepared and served gourmet pizzas in a fast-paced environment
- Delivered food and drinks with attention to detail and timing
- Maintained cleanliness and safety standards
- Supported team operations across kitchen and floor
Waiter
Sydney Cove Oyster Bar
12.2020 - 11.2022
- Provided fine dining service in a busy waterfront restaurant
- Built rapport with regular guests and ensured memorable dining experiences
- Worked collaboratively with kitchen and bar staff
- Trained new team members in service standards
Education
Year 12 Certificate -
Broome Senior High School
Broome, WA01.2024
Skills
- Exceptional customer service
- Communication
- Team collaboration
- Leadership
- Time management
- Reliability
- Booking systems
- Email handling
- Hygiene standards
- Adaptability in fast-paced environments
- Front of house
- Managing office supply inventory
Certification
Responsible Service of Alcohol - Western Australia
Manual Drivers Licence
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Front of House
Seashells Resort Broome
12.2024 - Current
Pizza Chef & Floor Staff
Spinifex Brewery Broome
02.2023 - 04.2025
Waiter
Sydney Cove Oyster Bar
12.2020 - 11.2022
Year 12 Certificate -
Broome Senior High School