Finn Day
Springvale,Australia
Summary
I am self-motivated and eager to learn new skills. I respect those in authority, apply this principle to customers and colleagues, and strive to maintain a strong work ethic to accomplish tasks at the highest possible standard.
Overview
7
7
years of professional experience
Work History
Junior Support Technician
TSG Pty Ltd including xGPrinter Pty Ltd, MealPass & YQme
07.2023 - 02.2025
- Provide front-line support to help diagnose, fix, and document customers' problems, system fault finding, and root cause analysis
- Provide sales support to thecustomer base
- Responded to end-user support requests and patiently walked individuals through basic troubleshooting tasks.
- Provided exceptional customer service by addressing concerns promptly and professionally, resulting in increased customer satisfaction ratings.
Junior/Senior Sales Assistant and Apprentice Butcher
Sutcliffe Meats
07.2018 - 07.2023
- aGreeting and serving customers
- Helping organize, label, order, and price stock
- Cashier duties
- Conduct stocktakes
- Shift manager
- Working towards KPIs and weekly budgets
- Inventory management
- Preparing food items to industry standard
- Upholding sanitary practices within the workplace
- Collaborated with marketing team to create targeted promotional campaigns that boosted overall sales performance.
- Collaborated with suppliers to obtain high-quality products and meet customer needs.
- Promoted new meat options to offer customers unique and appealing choices.
- Prepared and cooked meat products to provide customers with samples and test product quality.
- Monitored and controlled inventory to manage stock levels and prevent waste.
- Received and inspected meat deliveries to verify quality and safety of products.
- Cut meats to customer specifications and answered questions about specialty products.
- Set up displays and stocked shelves with fresh meats, rotating stock for quality.
- Trained new employees on proper meat-cutting techniques and safety measures.
- Arranged cuts of meat and placed cuts in thedisplay case to create visually appealing selection, boosting sales
Education
High School Diploma -
Killara High School
Killara, NSW11-2019
Skills
- Troubleshooting abilities
- Technical support
- Opening and closing procedures
- Inventory tracking
- Display building
- Problem-solving
- Team building
- Self motivation
- Service support
- Teamwork and collaboration
- Customer relations
- Sales presentations
- Relationship building
Timeline
Junior Support Technician
TSG Pty Ltd including xGPrinter Pty Ltd, MealPass & YQme
07.2023 - 02.2025
Junior/Senior Sales Assistant and Apprentice Butcher
Sutcliffe Meats
07.2018 - 07.2023
High School Diploma -
Killara High School
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