Fiona Chhen
Globe Derby Park,SA
Summary
Proactive and dedicated, with a proven track record at Hoyts Cinemas, I excel in customer service and teamwork. Demonstrated ability to resolve complaints efficiently, ensuring cleanliness and safety, while boosting team performance. Skilled in cash handling and problem-solving, I consistently contribute to achieving and exceeding team goals.
Overview
2
2
years of professional experience
Work History
Team Member
Spotlight
10.2023 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Addressed and resolved customer complaints in polite and professional manner.
- Worked different stations to provide optimal coverage and meet production goals.
Crew Member
Hoyts Cinemas
06.2022 - 04.2023
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Worked Back of House and Front of house serving Customers (Tills an Eftpos Machine).
- Clean and ensured cleanliness in Cinemas, and at the counter.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Education
No Degree - Year 12
Kildare College
Holden Hill, SA10.2024
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Cash Handling
- Cleaning
- Workplace Safety
Affiliations
- Mawson Lakes Park Run
- Largs Bay Park Run
- Kiribom Catering Cooperation
- Roman's Salisbury
Languages
Khmer
Native or Bilingual
English
Native or Bilingual
Additional Information
REFERENCES:
Scott Dobbin
Manager at Hoyts Tea Tree Plaza
+61 8 8427 1724
ttp@hoyts.com.au
Timeline
Team Member
Spotlight
10.2023 - Current
Crew Member
Hoyts Cinemas
06.2022 - 04.2023
No Degree - Year 12
Kildare College
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